Hi,We are trying to move towards network based recording (Gateway XMF). The recording works for a normal call between Cisco phone and external caller but as soon as there is a conference call there is silence in the recording. Has anyone faced this i...

Hi, We have successfully installed PCD on our VM and managed to discover cluster but when trying to add ESXi it gives an error stating unable to mount NFS datastore. We have tried all possible ways to get this fixed but in vain. Finally VM engineer ...

Good Afternoon CSC,We are facing an issue on our Ireland VG where the time on the phone is 1 hour behind the time shown on the router. I have changed the time-zone to make it one hour ahead but still the phone shows the incorrect time. NTP is configu...

Hi All,Well its not the 1st time I am facing this issue but previous times the issue was usually fixed after re-loading the script or by reloading the router itself. In one of our remote sites we use B-ACD running on CME. From time to time we have to...