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Cisco Room Kit Pro RS232 Control

BradJ
Level 1
Level 1

Hi,

 

I am having issues controlling a Room Kit Pro via RS232 (AMX).

 

I can send it a command/string and I can see its replying so the control cable and baud rate is correct (115200) however it is replying with and Error. The error being "User not authorized". 

 

I have checked the setting under SerialPort and the baud rate is set to 115200 (this is the only option), and the "Mode" is set to "On".

 

I have also played with setting under Peripherals - setting ControlSystems to 1, then ensuring the HeartBeat command is being sent, as well as setting ControlSystems to "NotSet" but I keep getting the authorization error as a reply.

 

The Codec's software version is: ce 9.6.1

 

Anyone have any issues/experience with RS232 control of a Room Kit Pro?

 

 

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