cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

Error when joining Webex Meeting - atmgr.exe - Ordinal Not Found

Krosscheck
Level 1
Level 1

I have a user who gets this error (with different Ordinal numbers) whenever he tries to join a WebEx meeting on his Windows 10 machine.

 

atmgr.exe - Ordinal Not Found

The ordinal 3866 could not be located in the dynamic link library c:\users\<username>\appdata\local\webex\webex\mmssl32.dll

 

When i uninstall the Cisco Webex client, the above referenced folder gets removed.  However, when the client is reinstalled, the error pops up again with a new Ordinal number.  It only fails on this machine.  Is there any way to fix this issue?  Thank you.

Who Me Too'd this topic