Hi I have a AIR-AP3802I-A-K9 that's unable to join the WLC.
The WLC Time and Country (PH) is properly set. The other 8 of 9 AIR-AP3802I-A-K9 are able to join the controller
Below is the captured logs from AIR-AP3802I-A-K9 that is having issue joining the controller.
[*10/02/2019 00:54:38.3994] Stopped Radio 1
[*10/02/2019 00:54:38.4111] DOT11_DRV[1]: set_channel Channel set to 149
[*10/02/2019 00:54:38.9398] Stopped Radio 0
[*10/02/2019 00:54:38.9514] DOT11_DRV[0]: set_channel Channel set to 6
[*10/02/2019 00:54:39.5366] DOT11_DRV[0]: set_channel Channel set to 1
[*10/02/2019 00:54:39.8144] DOT11_DRV[0]: set_channel Channel set to 1
[*10/02/2019 00:54:39.8235] DOT11_DRV[0]: set_channel Channel set to 1
[*10/02/2019 00:54:40.2424] DOT11_DRV[0]: set_channel Channel set to 1
[*10/02/2019 00:54:40.5676] DOT11_DRV[0]: set_channel Channel set to 1
[*10/02/2019 00:54:40.8539] DOT11_DRV[1]: set_channel Channel set to 149
[*10/02/2019 00:54:41.1349] DOT11_DRV[1]: set_channel Channel set to 149
[*10/02/2019 00:54:41.4197] DOT11_DRV[1]: set_channel Channel set to 149
[*10/02/2019 00:54:41.4287] DOT11_DRV[1]: set_channel Channel set to 149
[*10/02/2019 00:54:41.8219] DOT11_DRV[1]: set_channel Channel set to 149
[*10/02/2019 00:54:42.1216] DOT11_DRV[1]: set_channel Channel set to 149
[*10/02/2019 00:54:42.4202] DOT11_DRV[1]: set_channel Channel set to 149
[*10/02/2019 00:54:44.3798] ethernet_port wired0, ip X.X.94.19, netmask 255.255.255.192, gw X.X.94.1, mtu 1500, bcast X.X.94.63, dns1 0.0.0.0, domain iis.amadeus.net, vid 0, static_ip_failover false, dhcp_vlan_failover false
[*10/02/2019 00:54:46.4628] waiting for POE negotiation to complete
[*10/02/2019 00:54:46.4628]
[*10/02/2019 00:54:51.4633] waiting for POE negotiation to complete
[*10/02/2019 00:54:51.4633]
[*10/02/2019 00:54:53.4261] SYS-COND: AP is in fair condition
[*10/02/2019 00:54:53.4816] AP IPv4 Address updated from 0.0.0.0 to X.X.94.19
[*10/02/2019 00:54:53.4879] dtls_init: Use MIC device cert
[*10/02/2019 00:54:53.4883] dtls_init: Use MIC device cert private key
[*10/02/2019 00:54:53.4884]
[*10/02/2019 00:54:53.4884] CAPWAP State: Init
[*10/02/2019 00:54:53.4888]
[*10/02/2019 00:54:53.4888] Config not found, PNP is required, Starting PNP
[*10/02/2019 00:54:53.4888]
[*10/02/2019 00:55:12.7918] PNP: PNPServer not reachable, Start CAPWAP Discovery
[*10/02/2019 00:55:12.7920]
[*10/02/2019 00:55:12.7920] CAPWAP State: Discovery
[*10/02/2019 00:55:12.7926] Got WLC address X.X.94.69 from DHCP.
[*10/02/2019 00:55:12.7944] Discovery Request sent to X.X.94.69, discovery type DHCP(2)
[*10/02/2019 00:55:12.7954] Discovery Response from X.X.94.69
[*10/02/2019 00:55:12.7957] Discovery Request sent to 255.255.X.X, discovery type UNKNOWN(0)
[*10/02/2019 00:55:12.7957]
[*10/02/2019 00:55:12.7957] CAPWAP State: Discovery
[*10/02/2019 17:49:31.0000]
[*10/02/2019 17:49:31.0000] CAPWAP State: DTLS Setup
[*10/02/2019 17:49:31.0341] dtls_load_ca_certs: LSC Root Certificate not present
[*10/02/2019 17:49:31.0341]
[*10/02/2019 17:49:31.1347]
[*10/02/2019 17:49:31.1347] CAPWAP State: Join
[*10/02/2019 17:49:31.1360] Sending Join request to X.X.94.69 through port 5272
[*10/02/2019 17:49:31.1385] Join Response from X.X.94.69
[*10/02/2019 17:49:31.2133] HW CAPWAP tunnel is ADDED
[*10/02/2019 17:49:31.2326]
[*10/02/2019 17:49:31.2326] CAPWAP State: Image Data
[*10/02/2019 17:49:31.2632] do NO_UPGRADE, part2 is active part
[*10/02/2019 17:49:31.2688]
[*10/02/2019 17:49:31.2688] CAPWAP State: Configure
[*10/02/2019 17:49:31.2727] NO-ENC-PROVIDER for DOT11R_WLC_MAC_IP_PAYLOAD
[*10/02/2019 17:49:55.7973] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Configure(8).
[*10/02/2019 17:50:02.5489] Re-Tx Count=11, Max Re-Tx Value=5, NumofPendingMsgs=1
[*10/02/2019 17:50:02.5489]
[*10/02/2019 17:50:05.3997] Re-Tx Count=12, Max Re-Tx Value=5, NumofPendingMsgs=1
[*10/02/2019 17:50:05.3997]
[*10/02/2019 17:50:08.2505] Re-Tx Count=13, Max Re-Tx Value=5, NumofPendingMsgs=1
[*10/02/2019 17:50:08.2505]
[*10/02/2019 17:50:11.1013] Re-Tx Count=14, Max Re-Tx Value=5, NumofPendingMsgs=1
[*10/02/2019 17:50:11.1014]
[*10/02/2019 17:50:13.9521] Re-Tx Count=15, Max Re-Tx Value=5, NumofPendingMsgs=1
[*10/02/2019 17:50:13.9522]
[*10/02/2019 17:50:16.8097] Re-Tx Count=16, Max Re-Tx Value=5, NumofPendingMsgs=1
[*10/02/2019 17:50:16.8098]
[*10/02/2019 17:50:16.8098] Max retransmission count exceeded, going back to DISCOVER mode.
[*10/02/2019 17:50:16.8098] GOING BACK TO DISCOVER MODE
[*10/02/2019 17:50:16.8103]
[*10/02/2019 17:50:16.8103] CAPWAP State: DTLS Teardown
[*10/02/2019 17:50:22.5057]
[*10/02/2019 17:50:22.5057] CAPWAP State: Discovery
[*10/02/2019 17:50:22.5060] Got WLC address X.X.94.69 from DHCP.
[*10/02/2019 17:50:22.5074] Discovery Request sent to X.X.94.69, discovery type DHCP(2)
[*10/02/2019 17:50:22.5083] Discovery Request sent to 255.255.X.X, discovery type UNKNOWN(0)
[*10/02/2019 17:50:22.5084] Discovery Response from X.X.94.69
[*10/02/2019 17:50:32.0001]
[*10/02/2019 17:50:32.0001] CAPWAP State: DTLS Setup
[*10/02/2019 17:50:32.0314] dtls_load_ca_certs: LSC Root Certificate not present
[*10/02/2019 17:50:32.0314]
[*10/02/2019 17:50:32.0347]
[*10/02/2019 17:50:32.0347] CAPWAP State: Join
[*10/02/2019 17:50:32.0358] Sending Join request to X.X.94.69 through port 5272
[*10/02/2019 17:50:32.0382] Join Response from X.X.94.69
[*10/02/2019 17:50:32.1129] HW CAPWAP tunnel is ADDED
[*10/02/2019 17:50:32.1265]
[*10/02/2019 17:50:32.1265] CAPWAP State: Image Data
[*10/02/2019 17:50:32.1571] do NO_UPGRADE, part2 is active part
[*10/02/2019 17:50:32.1604]
[*10/02/2019 17:50:32.1604] CAPWAP State: Configure
[*10/02/2019 17:50:32.1656] NO-ENC-PROVIDER for DOT11R_WLC_MAC_IP_PAYLOAD
[*10/02/2019 17:50:43.7058] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Configure(8).
[*10/02/2019 17:51:03.3751] Re-Tx Count=11, Max Re-Tx Value=5, NumofPendingMsgs=1
[*10/02/2019 17:51:03.3751]
[*10/02/2019 17:51:06.2259] Re-Tx Count=12, Max Re-Tx Value=5, NumofPendingMsgs=1
[*10/02/2019 17:51:06.2259]
[*10/02/2019 17:51:09.0767] Re-Tx Count=13, Max Re-Tx Value=5, NumofPendingMsgs=1
[*10/02/2019 17:51:09.0767]
[*10/02/2019 17:51:11.9276] Re-Tx Count=14, Max Re-Tx Value=5, NumofPendingMsgs=1
[*10/02/2019 17:51:11.9276]
[*10/02/2019 17:51:14.7783] Re-Tx Count=15, Max Re-Tx Value=5, NumofPendingMsgs=1
[*10/02/2019 17:51:14.7784]
[*10/02/2019 17:51:17.6358] Re-Tx Count=16, Max Re-Tx Value=5, NumofPendingMsgs=1
[*10/02/2019 17:51:17.6358]
[*10/02/2019 17:51:17.6359] Max retransmission count exceeded, going back to DISCOVER mode.
[*10/02/2019 17:51:17.6359] GOING BACK TO DISCOVER MODE
[*10/02/2019 17:51:17.6364]
[*10/02/2019 17:51:17.6364] CAPWAP State: DTLS Teardown
[*10/02/2019 17:51:23.3318]
[*10/02/2019 17:51:23.3318] CAPWAP State: Discovery
[*10/02/2019 17:51:23.3345] Got WLC address X.X.94.69 from DHCP.
[*10/02/2019 17:51:23.3368] Discovery Request sent to X.X.94.69, discovery type DHCP(2)
[*10/02/2019 17:51:23.3377] Discovery Request sent to 255.255.X.X, discovery type UNKNOWN(0)
[*10/02/2019 17:51:23.3377] Discovery Response from X.X.94.69
[*10/02/2019 17:51:35.0000]
[*10/02/2019 17:51:35.0001] CAPWAP State: DTLS Setup
o[*10/02/2019 17:51:35.0341] dtls_load_ca_certs: LSC Root Certificate not present
[*10/02/2019 17:51:35.0341]
[*10/02/2019 17:51:35.0367]
[*10/02/2019 17:51:35.0367] CAPWAP State: Join
[*10/02/2019 17:51:35.0387] Sending Join request to X.X.94.69 through port 5272
[*10/02/2019 17:51:35.0411] Join Response from X.X.94.69
[*10/02/2019 17:51:35.1193] HW CAPWAP tunnel is ADDED
[*10/02/2019 17:51:35.1329]
[*10/02/2019 17:51:35.1329] CAPWAP State: Image Data
[*10/02/2019 17:51:35.1635] do NO_UPGRADE, part2 is active part
[*10/02/2019 17:51:35.1669]
[*10/02/2019 17:51:35.1669] CAPWAP State: Configure
[*10/02/2019 17:51:35.1697] NO-ENC-PROVIDER for DOT11R_WLC_MAC_IP_PAYLOAD
