01-15-2020 12:29 AM
Dears,
This is a UCCX Environment V. 11.5
When someone dials the call center number, it is taking around 5 seconds for the IVR to be triggered. Is there any timer on CUCM/UCCX/VG that we can control to decrease this delay?
Any help is highly appreciated.
Thank you,
Lara