Hello, Can anyone advise what the red X means in the screenshot below? There is no 'unskip' option available in the properties of this specific element.     Thanks in advance.    

Hello,We will be integrating Sestek TTS with Cisco PCCE 15.0.From my research, I understand that on the PCCE side, we just need to configure Sestek on VVB as the TTS server and then insert the TTS sentences in the Call Studio script whenever required...

Hello, Is there a way on CUIC to limit the CUIC users to see only the agents that are members of the same department (tenant) on PCCE SPOG.  Thank you, Lara

Hello, I'm trying to call a REST API with the POST Method in UCCX Script Editor but I'm getting the following Error Code "Client response status: 412" noting that the call is successful in Postman. I have attached screenshots for the URL & Body.  A...