Customer has a need to send calls to a 3rd party AA via SIP trunk accessed by two route patterns. The issue is that the CID passing through from the SIP carrier is an 11 digit#. (for example CID would read as 18185551212). The AA uses CID to associate the calling party to a directory so that the call gets personalized. This directory is limited to 10 digits. They don't want to affect all calls into the primary CUCM system, just ones that are sent to the specific SIP trunk. After kicking it around, the only thing I can think of is to apply a Normalization script to the specific outbound SIP trunk to modify the CID. Any thoughts? Anyone good with normalization scripts?????
