Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I have a customer with a 4400 series ISR CUBE & no SmartNet coverage. The SIP connection is cloud based through a firewall & the Ip addresses are getting changed by NAT to an outside IP address. The carrier is requiring the internal Ip address not b...
So Im experimenting with the Create & Send email function in UCCX 12. I have it working, but trying to modify the body of the email to show the information being sent on different rows/lines. (for this purposes I don't need to attach a document or fi...
Webex Assistant is as annoying as Clip was. How do I prevent it from popping up every time I create/join a session in the first place when my company has it activated??
Customer has a need to send calls to a 3rd party AA via SIP trunk accessed by two route patterns. The issue is that the CID passing through from the SIP carrier is an 11 digit#. (for example CID would read as 18185551212). The AA uses CID to associa...
I'm working with Lumen & running into an issue with no audio. Signaling is good, but Lumens is reporting an invalid internal IP (192.168.30.17) in the SDP message, where they are expecting an IP of 4.46.78.34. (screen shot from them attached) When I ...
Literally 6 hours after I posted this I spoke with a TAC engineer who let me know it was back. It would have been nice however for Cisco to have said something about it being reworked rather than just saying it was removed.....
