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WS-C3650-24PS impossible to boot on rommon mode

Support Cisco
Level 1
Level 1

Hello,

 

 

To explain you a little bit the situation, the switch was used on one of my others sites and when the site has been closed I let it as spare, and today i want to use it for another site.

I wanted to configure my WS-C3650-24PS switch but i saw that the switch cannot boot well, so i tried to make the switch go on rommon mode with holding the mode button while i'm plugging the power cable, but i make that many time and it's not possible to go on rommon mode, and i have that on the screen :

 

*** TLB (Load/Fetch) Exception ***
PC = 0x00000000 00000000
SP = 0x00000000 00000000
Cause Reg = 0x00000000 40008008, Status Reg = 0x00000000 504000e7


Booting...
*** TLB (Load/Fetch) Exception ***
PC = 0x00000000 00000000
SP = 0x00000000 00000000
Cause Reg = 0x00000000 40008008, Status Reg = 0x00000000 504000e7


Booting...
*** Address Error (Load/Fetch) Exception ***
PC = 0x00000000 00000000
SP = 0xffffffff 80050000
Cause Reg = 0x00000000 40008010, Status Reg = 0x00000000 504000e7


Booting...
*** Address Error (Load/Fetch) Exception ***
PC = 0x00000000 00000000
SP = 0xffffffff 80050000
Cause Reg = 0x00000000 40008010, Status Reg = 0x00000000 504000e7

 

 

I was thinking that we can always go on rommon mode in all the case, but it's seems not, so can you confirm me that on some cases the rommon mode is not possible and what can i make with this issue ? 

 

The switch has no support contract and no RMA is possible.

 

Thanks a lot for your support.

 

Best regards,

 

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