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Content Sharing Issues - Room Kit Series

centerstone
Level 1
Level 1

In recent weeks many of our Room Kit series end points have been experiencing issues sharing content in a video call. Our end points are cloud registered with WebEx and we call out to Zoom using their SIP URI. We have had no issues sharing content into Zoom calls for the past 2 years, but since the recent CE update we cannot share content. We can successfully display and playback content locally, but as soon as a call is initiated the sharing option stalls. 

Has anyone else been experiencing this? Is there a new HDCP function in the recent upgrade that may be causing this? Unfortunately there isn't an HDCP setting in the Room Kit and Room Kit Mini GUI like there is with the Plus and Pro kits. Any help or advice would be great appreciated, thanks! 

Steve

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