I have a registered Webex user in the greater London area who has consistently had poor video and audio performance in meetings. She's using the app but her bandwidth is limited. Her experience on Zoom is markedly better however. Checked UDP settings and they look fine. However when I check the diagnostics for her meeting participation, she is connecting to Webex through the media node in San Jose, CA. Every other user in her area is connecting to a node in London. I'm waiting for my channel partner to get back to me on it but thought I'd ask the community about it. Any idea why she would get this behavior consistently? I can't find anything related to setting a media node preference in Control Hub. Thanks.
