I having issues using SFTP when trying to install some firmware on CUCM (System version: 11.5.1.18900-97).
Every time I enter the remote server details it gives me the error "The user name or password is not valid." this is either from the CLI of GUI.
I know the user name and password are correct as I have another job running on the CDR Management page using the same server details and this login works perfectly and backups are working as well.
I've tried a few tests from the CLI:
admin:utils network connectivity xxx.xxx.xxx.xxx
"Test failed with 10: Unknown hostname"
admin:utils network traceroute xxx.xxx.xxx.xxx
one hope with the FQDN and IP
admin:utils network connectivity xxx.xxx.xxx.xxx 22
"Connection to xxx.xxx.xxx.xxx 22 port [tcp/ssh] succeeded!"
admin:utils network ping xxx.xxx.xxx.xxx
4 packets transmitted, 4 received, 0% packet loss, time 3002ms
rtt min/avg/max/mdev = 0.362/0.643/0.844/0.180 ms
I'm at a loss on what to do here.
Any advice would be very helpful.
