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VOIP Setup

amatorjnr
Level 1
Level 1

I'm new to this organization and their cisco switch setup is giving me a headache.

we have Voip setup with vlans and all, but the ports carrying voip have been set as trunk ports. I want to make them normal access ports that can carry voice traffic. But whenever i do so, the phones refuse to register.

This is the current setup of a voip port:

interface GigabitEthernet1/0/10
switchport trunk native vlan 21
switchport trunk allowed vlan 20,21
switchport mode trunk
switchport voice vlan 20
spanning-tree portfast

 

This is what I did:

no switchport trunk native vlan 21
no switchport trunk allowed vlan 20,21
switchport mode access

switch access vlan 21
switchport voice vlan 20

 

But it shows phone unregistered.

VLAN 21 = data vlan

VLAN 20 = voice

the native vlan on the real trunk link is vlan 1

why does it work when the interface is a trunk but doesnt work when i change it to my configuration?

 

Switch is a cisco 2960 and IP phone is a CP 7821

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