12-06-2021 12:11 AM
Dear
I configured expressway 12.7 with 1 ucm and 1 cups server.
as i checked the in https://cway.cisco.com/csa
all the configuration is okay and even it can login to device through the above tool.
but i cant login through any device(Windows,IOS,Android).
the tool show a specific error on cisco im and presence that i couldn't find the solution.
appreciate if someone could help me to solve the problem.
the domain that i configured on cups and expc is the same but the local domain of the cups and cucm is different from the expressway domain that i configured.
e.g the cucm/cup domain is test.org and the domain that is configured on cups is test.com and the domain that is configure on expressway is test.com, is the configuration make any issue?