Hello,
i'm having the following issue. I bought a CP-7821-3PCC-9K and wanted that he is loading the profile of our provider. Plugged it in via POE, open status to see the IP and opened via Browser http://IP/admin/advanced and changed the Upgrade Rule and Profile Rule like the provider tutorial said. Seems something doesn't worked and after i while i would proof all settings again, but now the Web OS want a password (for User or Admin -> Dropdown). I don't set any password, i tried "cisco" and "Cisco" or MAC Adress or let it empty, but now i don't get access to admin advanced settings. The provider firmware isn't loaded (still showing sip78xx.11-0.0MMP-7). I've done a factory reset over the menu and also via keyboard (unplug POE - wait - hold # - press 123456789*0#) but it now still wants a password for admin advance.
Have anybody an idea, what i could do?
