03-15-2022 05:59 AM
Hi Guys,
I have a customer who had a working CSLU configuration.
When I check the logs today. All devices are showing the following message in the log.
045492: Mar 15 2022 13:38:01.338 CET: %SMART_LIC-3-COMM_FAILED: Communications failure with the Cisco Smart License Utility (CSLU) : HTTP Server Error 502: Bad Gateway
lic_slm_event_notification: Received global event notification 16386
lic_slm_event_notification: Received global event notification 16386
lic_slm_event_notification: Received global event notification 16386
lic_slm_event_notification: Received global event notification 16386
lic_slm_event_notification: Received global event notification 16386
lic_slm_event_notification: Received global event notification 16386
lic_slm_event_notification: Received global event notification 16386
lic_slm_event_notification: Received global event notification 16386
lic_slm_event_notification: Received global event notification 16386
From the device I can ping the Smart Satellite. So connectivity is ok.
Any ideas to what might cause this error?
Thanks,
Joris