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CSLU Log Message: HTTP Server Error 502: Bad Gateway

Joris Deprouw
Level 1
Level 1

Hi Guys,

 

I have a customer who had a working CSLU configuration.

 

When I check the logs today. All devices are showing the following message in the log.

 

045492: Mar 15 2022 13:38:01.338 CET: %SMART_LIC-3-COMM_FAILED: Communications failure with the Cisco Smart License Utility (CSLU) : HTTP Server Error 502: Bad Gateway

lic_slm_event_notification: Received global event notification 16386

lic_slm_event_notification: Received global event notification 16386

lic_slm_event_notification: Received global event notification 16386

lic_slm_event_notification: Received global event notification 16386

lic_slm_event_notification: Received global event notification 16386

lic_slm_event_notification: Received global event notification 16386

lic_slm_event_notification: Received global event notification 16386

lic_slm_event_notification: Received global event notification 16386

lic_slm_event_notification: Received global event notification 16386

 

From the device I can ping the Smart Satellite. So connectivity is ok.

 

Any ideas to what might cause this error?

 

Thanks,

Joris

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