Cisco Community
English
Register
See the latest announcements from Cisco Live US 2019
Register
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Smart Call Home Community!

Our online forum for Smart Call Home customers to share, learn, and collaborate on Smart Call Home related topics. We encourage you to ask questions of Cisco experts, start a discussion, or share ideas and insight.

Smart Call Home enabled devices perform proactive diagnostics on their own components to provide real-time alerts and remediation advice when an issue is detected. An embedded support feature available on a broad range of Cisco products, it is provided at no additional cost with an active Smart Net Total Care Service, SP Base, Unified Computing Support Service, or Mission Critical Support Service contract for the designated products.

This Community will provide you with an overview about Cisco Smart Call Home features and how these features are embedded in a wide range of Cisco products to help your network. Smart Call Home provides higher network availability and support service quality.

To begin using Smart Call Home:

1. Are you ready? Find out! Use the new SCH Readiness Check Tool!

2. Check to see that your devices are supported by Smart Call Home.

3. Review the customer or partner preliminary checklist and the Deployment Guide.

4. Go to the appropriate Quick Start Guide for your product(s) and configure your devices.

5. Register your devices on the Smart Call Home portal.

6. For help with registration, contact Cisco Worldwide Support, available globally during local business hours.
Smart Call Home
Posts Replies Latest Post

Smart Call Home Discussions

Latest Post - Re: Cat 9500 Failed to Regsistered with Error
143 Posts 320 Replies 04-24-2019 10:01 AM
Latest Documents
Technical Resources
Created by Cheri Fairbrother on 08-25-2017 10:28 AM
0
0
0
0
Smart Call Home Technical Resources Release and General Information Smart Call Home and Transport Gateway (TG) Release Notes Smart Call Home Security White Paper Smart Call Home Frequently Asked Questions (FAQ) Smart Call Home Supported Products Smart Ca... view more
Getting Started
Created by Cheri Fairbrother on 08-24-2017 04:02 PM
0
0
0
0
To begin using Smart Call Home: 1. Are you ready? Find out! Use the new SCH Readiness Check Tool! 2. Check to see that your devices are supported by Smart Call Home. 3. Review the customer or partner preliminary checklist and the Deployment Guide. 4. Go ... view more
Smart Call Home: Frequently Asked Questions (FAQ)
Created by Kelsey Loftin on 01-25-2016 11:03 AM
0
5
0
5
All Documents
CreatePlease to create content
Discussion
Blog
Document
Video
Top Solution Authors
Last Month (30 Days)
Top Experts
Last 6 Months
Top Experts
View Leaderboard
Community News
Watch Cisco Live 2019 Keynotes and Announcements
Don't miss a minute of the keynotes and announcements from Cisco Live 2019. The show kicks off with the Opening Keynote on Monday, June ...
Learn how Cisco contributes to 5G technology
Have you wondered about 5G and how it will affect your business? We have the answers for you. Learn about Cisco products and solutions r...
Meet the Most Inspirational Blogger of the 2018 IT Blog Awards
Daniel Dib has the distinction of being the first winner in the Most Inspirational category of the IT Blog Awards hosted by Cisco. His n...
Register for a One-on-One Assurance demo
Give us ten minutes and see how you can save hours of time managing and troubleshooting your network. Request a live demo of Assurance w...