Hi all,
I'm trying to configure a trunk between my Cisco CUBES(ISR4431) to Genesys Cloud for a new implementation
Has anybody made this challange ?
It works with SIP/RTP and SIP/SRTP but when i switch to SIP with TLS it fails.
TLS Handshake between Cube an Genesys is completed and cube sents a invite to Genesys but no response to this, TLS Connection will be closed from Genesys side. Otherwise, call from Genesys cloud, i can see TLS Handshake in pcap at my cube but i dont get data from there after tls is completed.
Unfortunately, the genesys colleagues have almost no information and access to the system as it is a cloud service.
(Their service partner looks like they don't have a clue either)
I run 17.06.03a on cube, TLS to CUCM works fine
may someone has implemented this successfully
Thanks
