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Webex Calling - phone mac addresses

Clifford McGlamry
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So, the control hub allows you to add phones in bulk by MAC address.  But once provisioned, how do you SEE the MAC address on a provisioned device in the control hub?  I've been digging all through it, and cannot find it.  This strikes me as outright ridiculous, but maybe I'm missing something here.  If a customer has batch loaded 100 phones, and they aren't labeled, how do I find out which one is which when the MAC address isn't visible in the control hub???

And if you give a customer an activation code, and they lose it, how to you either recall or regenerate it?  The only way I see to do this is to delete the device and add it in again (which also seems kind of ridiculous).

 

Help me out.  WHat's your experience here?

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