About Clifford McGlamry

Clifford McGlamry · 01-14-2025

This isn't a question....more of a "you need to be aware of this one". Customer has a UCCX 11.6 system they are finally being forced to upgrade to 12.5. CUCM is currently at 11.5, and will get upgraded in a few days. After upgrading the UCCX cluster...

Clifford McGlamry · 11-10-2024

Customer is having issues with an existing UCCX 12.5 cluster, so we built a new UCCX cluster (12.5.1 SU3 ES06). Replication is up, system seemed to be behaving, it's licensed, etc. However the fun began when we started trying to put a SAN SSL Tomca...

Clifford McGlamry · 04-24-2024

Where does one set the FROM e mail address used by CUIC report scheduler to e mail reports? I thought I knew....but it isn't where I thought it was. And I cannot find it in any documentation....

Clifford McGlamry · 03-25-2024

Customer has a gateway running MGCP. Gateway has an FXO card in it. One of the ports has started acting strangely. Inbound callers to the number just hear ringing. The phone will ring 3 times and then simply stop. No forwarding set up on the ph...

Clifford McGlamry · 03-14-2024

This situation drives me absolutely nuts. Got a call from a customer. Their UCCX server was throwing an error when the script tried to transfer to voicemail. I cracked open the script, and saw the call redirect. Debugged it, and sure enough, it wa...

Clifford McGlamry · 12-20-2024

So, what was required in my case was to shut down the VMs, and then reboot the host. When the host was going through POST, you have to hit the key (when prompted, and I think it's CTRL+Y) to go into the web configuration utility for the RAID control...

Clifford McGlamry · 12-09-2024

While I really NEED this tool, and tried my best to make it work, it doesn't (at least for me). It throws all kinds of errors at me, and since I'm not experienced in programming tampermonkey scripts, it becomes basically useless to me. This could w...

Clifford McGlamry · 11-12-2024

Yep....cert is correctly configured. Opened a TAC case and TAC spent several hours looking at it yesterday, and thus far have been unable to determine why this is happening. Engineer has reached out to the BU to determine if there are any known bug...

Clifford McGlamry · 07-25-2024

Hitting the same bug here in 2024....and can't delete the stupid things. I think the issue is that the folders were created with spaces in the name, and the delete routine in place can't handle that.

Clifford McGlamry · 05-16-2024

@robert , I share your frustration. Some things I have learned here that might be helpful to you. 1. PCD indicates a failure but PCD in and of itself usually doesn't know why it failed. It detects the failure based on a timeout and/or lack of res...

Member Since	‎06-13-2002 09:59 AM
Date Last Visited	‎01-21-2025 05:59 PM
Posts	1,186
Total Helpful Votes Received	691

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Missing COP file required on UCCX SU3 ES06 install

Browser error when connecting to UCCX Sub that has SAN SSL Certificate

UCCX CUIC - SMTP From address for e mailed reports

Inbound calls failing in strange way

UCCX call redirect

Re: Hi cmcglamry, I have what

Re: Webex Calling - resync the devices from Control Hub?

Re: Browser error when connecting to UCCX Sub that has SAN SSL Certifi

Re: Cannot Delete "New Folder" and "New Folder 1"

Re: Thanks for continuing to