Customer has 2921 running CME on c2900-universalk9-mz.SPA.157-3.M4b.bin   Attempting to bring up CME.  Phone refuses to register.  Have cleared the ITL file, reset to factory defaults, but it simply refuses.  Debugging the TFTP and SIP traces, the only thing I really see is where it does this:   Jul 25 18:31:38.009: TFTP: Looking for SEPAC44F21AA1FF.cnf.xml.sgn Jul 25 18:31:38.013: TFTP: Sending error 1 No such file Jul 25 18:31:41.821: TFTP: Server request for port 57871, socket_id 0x400CA218 for process 170 Jul 25 18:31:41.821: TFTP: read request from host 10.87.4.79(57871) via GigabitEthernet0/2 Jul 25 18:31:41.821: TFTP: Looking for XMLDefault.cnf.xml.sgn Jul 25 18:31:41.821: TFTP: Sending error 1 No such file   Nothing shows up in the CCSIP traces.   Config looks like this:   voice service voip ip address trusted list ipv4 10.87.4.0 255.255.255.0 allow-connections h323 to h323 allow-connections h323 to sip allow-connections sip to h323 allow-connections sip to sip supplementary-service h450.12 no supplementary-service sip handle-replaces fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none sip registrar server expires max 600 min 60 ! ! ! ! voice register global mode cme source-address 10.87.4.133 port 5060 max-dn 100 max-pool 50 load 8961 sip8961.9-2-3-27 load 8831 sip8831.10-3-1SR5-1-NA authenticate register tftp-path flash: create profile sync 0046498713135077 auto-register ! ! voice register dn 10 number 9999 name Daffy Duck ! voice register pool 10 busy-trigger-per-button 2 id mac AC44.F21A.A1E2 type 8831 number 1 dn 10 dtmf-relay sip-kpml codec g711ulaw   I'm banging my head on the wall.  What am I missing?  The phone takes the firmware, but won't register.   ... View more

The solutions plus ordering guide for Nuance states that we should engage with Nuance early, yet provides no information about HOW to do this.  No phone number, no e mail address, no web link....  All that is there is a link that says to check partner resources on the CVP page.  Go there...and nothing.     Can anyone shine a light into this very dark hole? ... View more

Previously, there was a COP file available out on CCO to disable the ECDSA certificates in UCCX.  Now the links in various documents to that cop come to a blank page on CCO.   What happened to the COP file?  Has disabling this changed? ... View more

While working with setting up a stand alone CUIC, I was disappointed at the lack of documentation around how to do this.  What documentation exists is scattered all over the place.  In an attempt to bring this together, I created the document below starting with another document created by someone else on just setting up the data sources.     You will need to download the CUIC software from CCO, along with the OVA template.  As of the date of this document, there is a CUIC Premium license also present on CCO to install on a stand alone CUIC for use with UCCX.  You will need to download and install that too.     Hopefully, this document will fill the gap on how to get this done.     Cliff McGlamry CCIE Collaboration #24757     ... View more

Seeing a strange problem, I'm scratching my head on.  This is the relevant config:   voice hunt-group 1 sequential final 900 list 101,105 timeout 15 pilot 150   Call comes in and rings 101 first.  101 doesn't answer so it goes to 105 who does answer.  If 105 then attempts to transfer the call (supervised or blind) to 101, the call goes to voicemail every time and 101 never rings.   Any ideas as to why this is happening and (even better) how to alter the behavior?   TIA    Cliff   ... View more