Hello,
please, I am trying to migrate my CP-7821-3PCC-K9 V20 phones with MPP software to enterprise, I have generated my licenses but when I upgrade the MPP version on cloud or on my TFTP server, upgrade to latest MPP version 11-3-7MPP successful, but MPP migration to Enterprise on cloud or TFTP server fails with error message upgrade aborted, hardware or software incompatibility, please my phones are compatible with the minimum migration requirement
what could be the cause of this error?
