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Who Me Too'd this topic

Control Hub Agent Wrap time

Neil B
Level 1
Level 1

‎05-26-2023 09:21 AM

When using Control Hub (NOT Contact Center) to manage Queues & Agents:

  1. What is the default Wrap-up Time for Agents?
  2. How/where can the Wrap-up Time be edited or changed?

 

2 people had this problem
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Who Me Too'd this topic