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netconf device sync fromm get Protocol error

sm000x
Level 1
Level 1

Hi,

I have a strange issue and I cannot figure out what was wrong.

I have a netconf device but when I do sync-from I got error:
admin@ncs> request devices device zrdm60gcsmf01 sync-from
result false
info Failed to connect to device zrdm60gcsmf01: Protocol error
[ok][2024-02-18 13:33:20]
admin@ncs> exit

and the trace log size is 0:
-rw-rw-r--. 1 sm000x sm000x 0 Feb 18 13:33 netconf-zrdm60gcsmf01.trace

However, I am able to use
ssh -s sm000x@zrdm60gcsmf01-ip-addess -p 22 netconf

to invoke the netconf (Although it takes longer than usual time)

The device type is netconf:
admin@ncs> show configuration devices device zrdm60gcsmf01
address x.x.x.x;
port 22;
authgroup SMF;
device-type {
netconf {
ned-id smf-nc-1.0;
}
}
state {
admin-state unlocked;
}

I am able to do sync-from to other device with the same authgroup and ned-id:
dmin@ncs> request devices device z68bcsmf01 sync-from
result true
[ok][2024-02-18 13:49:42]

admin@ncs> show configuration devices device z68bcsmf01
address x.x.x.x;
port 22;
authgroup SMF;
device-type {
netconf {
ned-id smf-nc-1.0;
}
}
state {
admin-state unlocked;
}


Does anyone have same expierence?
What does "Protocol error" mean?

THX
sm000x

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