Hello Experts,
We want to pass metadata from PCCE-Finesse to CalabrioOne.
We used the HTTP POST API call to https://calabriocloud.com/api/rest/recordingcontrols/metadata
and pass the JSON body:
{
"acdServerId":"13",
"acdId":"6174",
"metadata" :
[
{"name":"call-variable-1-key","value":"Test Complaint Resolved"},
{"name":"call-variable-2-key","value":"Test PV2 Data here"}
]
}
But Calabrio API document says that we need to pass JSESSIONID in the header (got from https://calabriocloud.com/api/rest/authorize).
How do we build this integration? Please share your thoughts.
Thank you.
