Can't connect with my RV042 VPN

[deepcoding]

Hey guys,

I have a Cisco RV042 VPN Router and I have added a group vpn, but when I am trying to connect I got an error that the remote vpn server isn't responsing.

Here's my log:

2013/01/15 12:24:53 [STATUS]OS Version: Windows 7

2013/01/15 12:24:53 [STATUS]Windows Firewall Domain Profile Settings: ON

2013/01/15 12:24:53 [STATUS]Windows Firewall Private Profile Settings: OFF

2013/01/15 12:24:53 [STATUS]Windows Firewall Private Profile Settings: OFF

2013/01/15 12:24:53 [STATUS]One network interface detected with IP address MY HOME IP

2013/01/15 12:24:53 [STATUS]Connecting...

2013/01/15 12:24:53 [DEBUG]Input VPN Server Address = MY PUBLIC SERVER IP

2013/01/15 12:24:53 [STATUS]Connecting to remote gateway with IP address: MY PUBLIC IP FROM THE SERVER

2013/01/15 12:24:54 [STATUS]Remote gateway was reached by https ...

2013/01/15 12:24:54 [STATUS]Provisioning...

2013/01/15 12:25:02 [STATUS]Success to connect.

2013/01/15 12:25:02 [STATUS]Tunnel is configured. Ping test is about to start.

2013/01/15 12:25:02 [STATUS]Verifying Network...

2013/01/15 12:25:08 [WARNING]Failed to ping remote VPN Router!

2013/01/15 12:25:11 [WARNING]Failed to ping remote VPN Router!

2013/01/15 12:25:14 [WARNING]Failed to ping remote VPN Router!

2013/01/15 12:25:17 [WARNING]Failed to ping remote VPN Router!

2013/01/15 12:25:20 [WARNING]Failed to ping remote VPN Router!

2013/01/15 12:25:22 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.

If I am trying to connect the status of the vpn user in the remote interface is "online".

I have deactived my firewall at home and at the server for testing purposes.

Can anyone help me?

Thanks

Regards

[supercharn]

This is not an answer to your question, but rather an idea for you.  If you want to connect to a VPN from outside your network, you could use a VPN on an internal computer like OpenVPN.  Just port forward the necessary ports through the router and you don't have to worry about the built-in VPN on the RV082.  In my experience, the built-in VPN on these devices is not the best.

Good luck.

[jonatrod]

Thanks for using our forum.

My name is Johnnatan and I am part of the Small business Support community. In order to resolve your problem I created a document to help you. Please read it carefully and if you have any question or doubt please let me know and I´ll help you.

https://supportforums.cisco.com/docs/DOC-29399

I hope you find this answer useful,

*Please mark the question as Answered or rate it so other users can benefit from it".

Greetings,

Johnnatan Rodriguez Miranda.

Cisco Network Support Engineer.