Cisco C921-4P Web GUI problem

[NeuroSYS]

Hi. We just bought Cisco C921-4P router. We tried to enable Web GUI but nothing works. When i go to routers ip address there is simple text-based homepage.

http and https servers are enabled

[balaji.bandi]

Looks  you do not have correct IOS image to get full GUI for confiuraiton.

Can you post below output :

show version

dir flash:

[NeuroSYS]

Cisco IOS Software, C900 Software (C900-UNIVERSALK9-M), Version 15.9(3)M4

ROM: System Bootstrap, Version 15.8(3r)M0b, RELEASE SOFTWARE (fc1)

System image file is "flash:c900-universalk9-mz.SPA.159-3.M4.bin"

[balaji.bandi]

You need to provide :

dir flash:

I belive you need CCP as per below document :

https://www.cisco.com/c/en/us/td/docs/routers/access/800/829/software/cisco_configuration_professional_express/v3_5/guides/adminguide/CCP-admin-guide/installing-ccp-express-adminview.pdf

[NeuroSYS]

Directory of flash:/

1 -rw- 65489716 Nov 23 2021 10:01:02 +00:00 c900-universalk9-mz.SPA.15 8-3.M6.bin

2 -rw- 34 Apr 7 2022 16:13:06 +00:00 pnp-tech-time

3 -rw- 68320 Apr 7 2022 16:13:18 +00:00 pnp-tech-discovery-summary

4 -rw- 660 Apr 7 2022 16:46:24 +00:00 vlan.dat

5 -rw- 67386936 Apr 28 2022 15:36:26 +00:00 c900-universalk9-mz.SPA.15 9-3.M4.bin

1942310912 bytes total (1809350656 bytes free)

[balaji.bandi]

check the above post you need CCP.

[NeuroSYS]

Hi. Thanks for your reply. Unfortunately installing CCP doesn't help. First of all, I see that Cisco no longer supports CCP Express so I understand that this shouldn't be installed on my router. Secondly, after I installed CCP I could see only a blank screen with "Launching CCP Express..." text. That launching never ends.

Why other Cisco routers don't need to install anything for Web GUI to work but mine does?

[balaji.bandi]

Sure we understand CCP no Longer case to use cisco discontinued.

then use case will be CLI level.

[NeuroSYS]

So I have a new 400$ router from one of the biggest networking company in the world but I can't use Web GUI?

[balaji.bandi]

Sure, cisco BU(business unit) heard you..

[Leo Laohoo]

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@NeuroSYS wrote:

So I have a new 400$ router from one of the biggest networking company in the world but I can't use Web GUI?

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People who buy Cisco-branded routers and switches rarely configure them using GUI.  It has always been CLI unless you go down the SD-WAN road.