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Cisco RV340 USB 4G Dongle not working ( HuaweI E3372)

sandeepk93822
Level 1
Level 1

Device Model: RV340
PID VID: RV340-K9 V05
Current Firmware Version: 1.0.03.20
Current Dongle Driver Version: 1.0.00.02

USB Dongle: Huawei E3372

Data Card Status in RV340

Manufacturer: huawei
Card Firmware: 21.200.07.00.805
SIM Status: SIM ready
IMSI: 405540499098137
Carrier: airtel
Service Type: 4G
Signal Strength: -61
Card Status: disconnected


I plugged huawei E3372 with Airtel India 4G sim on USB port 2, This dongle works perfectly on my PC and based on cisco recommendation the dongle firmware is correct.
I tried both in Auto and manual configuration but the connection doesnt works.

There is no info in the logs as to why connection can't be established.

 

Pls. help, attached are some screenshots.

4 Replies 4

VJrex
Level 1
Level 1

https://www.0xf8.org/2017/01/flashing-a-huawei-e3372h-4g-lte-stick-from-hilink-to-stick-mode/

 

Follow this guide. You gotta reflash the firmware to stick mode for CIsco to recognize it. I have an RV345 and the same dongle.

AlKor
Spotlight
Spotlight

This issue not fixed yet. In Cisco buglist:

CSCvx92617 The HUAWEI E3372 dongle may not work for some SP’s 4G network.

RoadRunner4k
Level 1
Level 1

Anyone know if this bug is fixed in the new 1.0.03.24 software?

 

 - Ref : https://www.cisco.com/c/dam/en/us/td/docs/routers/csbr/RV340/Release_Note/RV34xx_relnote_v1_0_03_24.pdf

                      Not mentioned in the Resolved Issues section...

 M.



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