cp7841 sip config from tftp - sepmac.cnf.xml

[lh.brandil]

i have 7841  trying  to config it to work with my sip switchboard  without success

i alredy did it with my CP3905 thanks to the support of the community i succead and it's working

but now with the 7841 it's not work

thats what i see in the tftp

Connection received from 192.168.1.5 on port 52158 [03/01 10:34:42.246]

Read request for file <SEPBC671C301A63.cnf.xml>. Mode octet [03/01 10:34:42.247]

Using local port 63941 [03/01 10:34:42.247]

<SEPBC671C301A63.cnf.xml>: sent 21 blks, 10260 bytes in 0 s. 0 blk resent [03/01 10:34:42.257]

Connection received from 192.168.1.5 on port 52880 [03/01 10:34:49.435]

Read request for file <dialtemplate.xml>. Mode octet [03/01 10:34:49.435]

Using local port 63942 [03/01 10:34:49.435]

<dialtemplate.xml>: sent 1 blk, 175 bytes in 0 s. 0 blk resent [03/01 10:34:49.436]

Connection received from 192.168.1.5 on port 50893 [03/01 10:34:56.170]

Read request for file <softkeys.xml>. Mode octet [03/01 10:34:56.170]

Using local port 63943 [03/01 10:34:56.170]

<softkeys.xml>: sent 11 blks, 5327 bytes in 0 s. 0 blk resent [03/01 10:34:56.177]

Connection received from 192.168.1.5 on port 53112 [03/01 10:35:03.310]

Read request for file <CTLSEPBC671C301A63.tlv>. Mode octet [03/01 10:35:03.310]

File <CTLSEPBC671C301A63.tlv> : error 2 in system call CreateFile The system cannot find the file specified. [03/01 10:35:03.310]

Connection received from 192.168.1.5 on port 51093 [03/01 10:35:10.051]

Read request for file <ITLSEPBC671C301A63.tlv>. Mode octet [03/01 10:35:10.051]

File <ITLSEPBC671C301A63.tlv> : error 2 in system call CreateFile The system cannot find the file specified. [03/01 10:35:10.052]

Connection received from 192.168.1.5 on port 49764 [03/01 10:35:16.837]

Read request for file <ITLFile.tlv>. Mode octet [03/01 10:35:16.837]

File <ITLFile.tlv> : error 2 in system call CreateFile The system cannot find the file specified. [03/01 10:35:16.837]

whats the files *.tlv, wher can i found them ??

tanks alot

[Leo Laohoo]

Don't worry about the TLV file(s).  

If the 3905 is working, then the SEPmacaddress.cnf.xml file will work with the 7841 (as long as the relevant information, like <loadinfo> is changed appropriately).

Let me understand what you're attempting to do:  You're attempting to register TWO (2) phones with your SIP provider.  Is this correct?

[lh.brandil]

yes

the cp3905 working

i copy paste his sepmac.cnf.xml , 

chnaging the folowing

 1 the mac in the file name

  2 insid the file -- loadfile  and user,password of the extention

maby the loadfile is incorect, can you show me whats the correct

[Leo Laohoo]

maby the loadfile is incorect, can you show me whats the correct

Ok, so you need to talk to your SIP provider.  There are some SIP provider that will only allow ONE SIP registration per account.  

If there are TWO (2) or more SIP registration then there is a chance the SIP provider will only accept one. 

If this is indeed the case, that only ONE (1) SIP registration (per account) is allowed, then the only alternative that I can think of is to use non-Cisco call server.  All your phones will register with the non-Cisco call server and the call server will register with your SIP provider. 

The most popular non-Cisco call server is Asterisk.  Asterisk is a Linux-based system and there are different GUI-based Asterisk system such as FreePBX.   

[lh.brandil]

i have diffrent acount to the 7841

i config 2 phone 3905 with 2 user and its working

and i have another user for the 7841

the sepmac is copy from the sepmac of 3905 with the changs need [user&password]

maby the load file that i got for the 7841 is not good, 

can you show me where to get the load file ??

[Leo Laohoo · Accepted solution]

can you show me where to get the load file ??

<loadInfo> is the filename of the firmware of the phone. 

and i have another user for the 7841

The 7841 has better display than the 3905.  Under Admin Settings > Status > Status Messages what error messages are displayed? 

[lh.brandil]

ERROR VERIFYING CONFIG INFO

[Leo Laohoo]

ERROR VERIFYING CONFIG INFO

Ok, we're getting somewhere.  

This means the SEPmacaddress.cnf.xml has, at least, one wrong XML tag.  

Start by removing extra line extension.  (There should be, a minimum of, one line extension.)  Reboot the phone and erase the config.  Keep looking at the Status page because the first sign of something is wrong can easily be found there.

[lh.brandil]

i took another sep and i got 

error updating network locale

error updating user locale

[Leo Laohoo]

in the tftp i see that the phone looking "sp-sip.jar"  file and cant find it

Not important.

error updating network locale

Not important.

error updating user locale

Not important.

[lh.brandil]

in the tftp i see that the phone looking "sp-sip.jar"  file and cant find it

[Leo Laohoo · Accepted solution]

i alredy did it with my CP3905 thanks to the support of the community i succead and it's working

If it's working, can you please mark the thread as "Answered" so others will know?

[lh.brandil]

did i do it ok ??

[Leo Laohoo]

did i do it ok ??

LOL.  Not this thread.  The other thread you've created.