Need to Add Alcatel one Touch X520 USB Modem to Supportlist on RV215W

[kevinriedl]

Hey Guys,

i need my Alcatel one touch X520 USB Modem to the supportet devices on the Cisco RV2150W Router.

My Location is Germany

and ISP is German T-Mobile / German Telekom

I also attached the Driver/Software wich is on the Stick.

Best Regards,

Kevin

[jeffrrod]

Dear Kevin,

Thank you for reaching the Small Business Support Community.

As per the below USB compatibility list; I see no Alcatel USB modem is currently supported for T-Mobile Germany on RV215 routers;

https://supportforums.cisco.com/message/3852720#3852720

I therefore suggest you to contact the available support channel in your country to open up a service request to add your modem to the supported list;

https://supportforums.cisco.com/community/netpro/small-business/sbcountrysupport

Please do not hesitate to reach me back if there is any further assistance I may help you with.

Kind regards,

Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer

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