11-01-2021 11:23 AM - edited 05-04-2022 07:59 AM
Someone having a wan issue with the latest firmware? In my case, the wan1 interface doesn't connect anymore. Had to rollback to 1.0.03.22.
Looks like 1.0.03.27 is the good one!! Thanks Cisco
11-30-2021 02:00 PM
Hello Everybody,
same issue, I installed the RV34X-v1.0.03.24-2021-10-22-09-51-15-AM, I can't surf internet anymore, I can't ping WAN1 and 2 from the PC but I can do it from the ping test of the RV34x... I went back to 1.0.03.22 and I everything works normally... Anybody knows what happened?
My Best
11-09-2021 03:45 AM
Exact same issue. Upgraded, crashed, rollbacked to 1.0.03.22, worked again.
11-12-2021 10:44 AM
I also have this problem on an RV340 set up for automatic update and install. No link of traffic across between the LAN ports and the connected WAN port after the 1.0.03.24 firmware update. Rolled back to 1.0.03.22 and the device was fine. Have not tried to manually upgrade the firmware on any of our RV340s set up for notification only without automatic installation.
11-14-2021 09:32 AM
After upgrading to 1.0.03.24 I was no longer able to login to the management console. I did a factory reset and everything seems fine now.
11-15-2021 01:19 AM
I had the same issue when I upgrade to .24 yesterday evening. I had to rollback to .22 to get access to internet. I have a standard WAN configuration using DHCP.
Two strange things:
- Windows 10 tells that internet is reachable (network icon) but no way to browse the internet.
- S2S VPNs works correctly, subnets are accessible.
11-25-2021 01:22 PM
Follow-Up.. It has been busy getting ready for the holidays and I hadn't had time to contact support.
Has anyone reached out to support?
11-30-2021 01:12 AM
Me too, rollback to 1.0.03.22.
Date and time sync is wrong.
VPN users cannot connect anymore.
12-08-2021 03:14 PM
12-08-2021 11:01 PM
- If you are looking for a solution , then take this path :
https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
M.
12-09-2021 01:16 AM
So you are saying that even if the issue is caused by an obviously bugged release (considering the number of comments in this thread), well documented in a Cisco official community thread, Cisco won't release a fix, or at least look into the issue, unless someone opens a TAC?
12-09-2021 01:58 AM
>.....at least look into the issue, unless someone opens a TAC
Confirmed , note : this is (only) the community , the community is populated by volunteers, it not an official support channel. So instead of the 'weaker' continuous attitudes (replies) 'I see this too' , the stronger attitude is making a call. If everyone makes a ticket then that will also trigger a sense of urgency for Cisco : https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
M.
12-09-2021 02:07 AM
Ok, thanks
12-09-2021 05:22 AM
@marce1000 wrote:
>.....at least look into the issue, unless someone opens a TAC
Confirmed , note : this is (only) the community , the community is populated by volunteers, it not an official support channel. So instead of the 'weaker' continuous attitudes (replies) 'I see this too' , the stronger attitude is making a call. If everyone makes a ticket then that will also trigger a sense of urgency for Cisco : https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
M.
I believe, with the varying symptoms that have been described in the forum, the issue, for me at least, is time to t-shoot with TAC. So, we come here and skim for a quick answer. I am off tomorrow and maybe I will have the time to make that call.
12-09-2021 06:08 AM
I was under the impression that you needed a current support contract to file TAC. I do not, as this unit sits at my home. However, when a fw upgrade has these problems I think Cisco should provide a way of issuing a trouble ticket, do they?
12-09-2021 11:45 AM
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