Problem to open ports in Cisco RV016

[reverte_m]

Hello everyone,

I have a Cisco RV016 router, with some ports configured in "Setup --> UPnP". Currently I have problems to configure new ports. I can create the service in "Service Management", but when I add this service to the list, I press "Save" and the router close the session. I need to re-login the router, and it don't save the changes.

However, if I add a service that was already exists before having this problems, the router save the changes (But the router close the session too).

The router has the last version of firmware since the first run.

Anyone has the same problem? Or how to solve it?

Thanks and regards

[Tom Watts]

Hi Carlos, have you tried a different computer or internet browser?

-Tom
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[reverte_m]

Hello,

Yes, I tried with different computers and different browsers (Firefox and Internet Explorer). I contact with Cisco Support and their solution is reset the router to factory settings, and configure manually all the options. Is possible that the configuration files are corrupted.

I can't reset it now, when I do I will tell you the result.

Regards

[Tom Watts · Accepted solution]

Carlos, it's the likely solution. The router does not have any known issues for forwarding to fail unless it's an odd circumstance such as the config getting messed up somehow. The only time it may have issues if you're trying to use in excess of 30 rules then there's some conflicting overlap.

-Tom
Please mark answered for helpful posts

[reverte_m]

Hello,

That was the solution. I reset the router to factory settings and I configure manually all the options (Without using a backup file), and it works OK.

Regards