RV-042G with Dual WAN connections, no internet connection after an hour

[chanwaipui]

Dear Sir/Madam,

I just upgraded from RV-042 to RV-042G on 24.Dec.

My previous connections are : (1st) 100Mbps ISP connection, (2nd) 200Mbps ISP connection (fibre to home)

Before upgrade, my RV-042 worked very stable.

After using Migration Tools by exporting RV-042 current config and converted to V3 configuration, the converted configuration was imported to RV-042G.

In the beginning, the RV-042G woks fine after imported converted configuration file.  Unfortunately, after around 1 hour of use, my iPad (through an Apple Airport Extreme Station) and wired PC could not browse internet.

But, port-forward to 3 IP-cam still be able to access by my iPhon4 through Carrier 3G connections.

After a reboot of RV-042G, internet connetion comes back.  But, after an hour of use, the same issue happened again.

RV-042G makes me fructuated.  I will fallback to RV-042 from now on and wait for any futher firmware improvement from Cisco/Linksys.

p/s: my previous RV-042 and current RV-042G config:-

* WAN1 : 100Mbps ISP connection

* WAN2 : 1Gbips ISP connection ( 200Mbps max throughput)

* LAN1 : connected to Apple Airport Extreme

* LAN2 : connected to Linksys 16-port FastEthernet switch

* LAN3 : idle

* LAN4 : connected to an Intel i7 PC

* Dual WAN link mode with bandwidth management, all internet connection from PC will stick on WAN2

Regards,

Tom Chan

[jonatrod]

Good afternoon

Thanks for using our forum

Hi Tom, my name is Johnnatan and I am part of the Small business Support community. Sometimes you have to do a factory reset to your device  after you upgrade your firmware (always make a back up of your data.), you can do that and if the problem persists please let me know and I´ll help you.

I hope you find this answer useful, *Please mark the question as Answered or rate the answer so other will know when an answer has been found.

Greetings,

Johnnatan Rodriguez Miranda.

Cisco network support engineer.

[chanwaipui]

Dear Johnnatan,

I upgraded the firwmare and the device could not boot up after firmware upgrade.  It seems that the firmware was corrupted

Finally, I returned the RV-042G back to reseller for money back.

Thanks.

Regards,

Tom Chan