RV016 Small Business Router Does not Answer to Incoming Ping

[hectorbryan]

Hi, please assist on the Cisco RV016 Small Business Router (firmware version 4.0.4.02-tm) . We have several old RV series Linksys, and the interface seem identical to this new Cisco version so it isnt difficult to have it configured. However, I am facing issues. I cannot ping from untrust to WAN IP of the router.  However pinging from trust to any IP is just fine.

I tried disabling firewall, I also created a firewall rule that allows all ICMP from ANY to ANY. I also tried All traffic from Any to Any. But still the WAN1 and WAN2 IP addresses (Multiple ISP) still does not reply to ICMP. Is this a known issue or are there any setting need to be done? Thank you.

[rocater]

Hello Hector,

Under the Firewall setting, there is an option to 'Block WAN request' Make sure that option is Disabled. Once done, you should be able to ping the WAN side from outside of the network.

[hectorbryan]

Hi Rocater,

Can we enable the ICMP to only specific IP addresses only?

Thanks.

[jasbryan]

hi,

No we don't have that much control over ICMP replies. Its either all or nothing.

Jasbryan