05-07-2010 08:33 AM
Hi,
I manage two unrelated sites. Both have an rv042 with identical firmware (1.3.12.19-tm). At one, the church, I can connect pptp without any trouble at all. The other, my office, I cannot connect pptp. I am using, to the best of my eyes to see, identical configurations on each router (except for the obvious ip addresses, etc.)
The office router successfully deals with the username/password challenge, but consistently fails at "Registering your computer on the network... Error 741: The local computer does not support the require data encryption type." I've played with various config options to no avail. As I said, though, the two routers have essentially identical configuration.
Does anyone have suggestions for getting the non working router working?
Thanks,
Steve
05-07-2010 08:51 AM
The log entries show now failure at all. Please note that the system I'm using right now, that just failed to connect, will in fact connect to the working church rv042.
May 7 08:49:24 2010 | Connection Accepted | TCP 192.168.192.51:2756->209.68.149.120:443 on ppp0 |
May 7 08:49:24 2010 | Connection Accepted | TCP 192.168.192.51:2756->209.68.149.120:443 on ppp0 |
May 7 08:49:33 2010 | Connection Accepted | TCP 192.168.192.51:2821->209.68.149.120:443 on ppp0 |
May 7 08:49:33 2010 | Connection Accepted | TCP 192.168.192.51:2821->209.68.149.120:443 on ppp0 |
May 7 08:49:45 2010 | Connection Accepted | TCP 75.7.226.109:3301->71.139.18.75:1723 on ppp0 |
May 7 08:49:48 2010 | System Log | Remote Client [] log out PPTP Server. |
05-07-2010 09:25 AM
Additionally, the client I'm using to connect is absolutely identical, except for connection address.
05-10-2010 10:11 AM
Bump
05-10-2010 04:37 PM
Any suggestions for monitoring the XP side of things?
05-11-2010 10:57 AM
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05-12-2010 10:49 AM
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05-13-2010 04:48 PM
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05-16-2010 11:46 AM
Hi Steve,
Love to see the PPP negotiation in a wireshark capture.
Maybe for your safety alter the userID and passwords on both your client PC and the RV042 for security reasons while we look at this issue.
Set them back after we have seen what the problem is.
Then post a wireshark capture. If your not sure what wireshark is just grab it from the following URL;
http://www.wireshark.org/download.html
Only need to see the negotiation between the PC and the remote router, so in other words don't capture megabytes of data. the whole capture should take about 30 seconds.
regards Dave
05-18-2010 08:44 AM
Thank you so much for getting involved!
Oddly enough, the connection attempt done while capturing with wireshark worked. I need to go back over my notes to see what changed other than the userid/password. Sigh. While I'm of course happy that it worked, I have a feeling I'm about to be embarassed. I'll get back to this hopefully later today.
Steve
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