08-22-2014 03:43 PM
Hello Community,
I have A Small Business Router VPN RV042G V01, Having problems with current firmware need to downgrade or upgrade. I can find any firmware, does someone have a file I can use, old or new would be great. Cisco only has HW version 3 to download and they don't have the firmware anywhere. Someone please help......
Solved! Go to Solution.
08-26-2014 10:34 AM
Hello,
RV042G has only one hardware version and the corresponding firmware for this device is the one for RV0XX hardware version 3 - meaning firmware files starting from 4.2.1.X
RV042G is not compatible with the firmware for hardware version 1 for RV0XX - those are firmwares 1.X and 2.X.
http://software.cisco.com/download/release.html?mdfid=284170426&softwareid=282465789&release=4.2.3.03&relind=AVAILABLE&rellifecycle=&reltype=latest
Regards,
Kremena
08-28-2014 01:42 AM
There were similar bug in version 4.2.2.08 - CSCuh83563, which is reported to be fixed in the latest firmware - 4.2.3.03.
You may check the release notes - http://www.cisco.com/c/dam/en/us/td/docs/routers/csbr/rv0xx/release/RV0xx_RN_4-2-3-03.pdf
If you face the problem after update to the latest firmware, I would suggest to make factory reset without uploading any backup after that. And if after that it is still the same behavior, I would advise to call the support line - the root cause could be something else - http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Regards,
Kremena
08-26-2014 03:55 AM
Hi
I have also this problem I need the last Firmware Version 1.12.XX.X and 1.13.XXX vor the RV042 V1. I cant find a download for the old Versions anywhere.
Can anyone please help ?
08-26-2014 10:34 AM
Hello,
RV042G has only one hardware version and the corresponding firmware for this device is the one for RV0XX hardware version 3 - meaning firmware files starting from 4.2.1.X
RV042G is not compatible with the firmware for hardware version 1 for RV0XX - those are firmwares 1.X and 2.X.
http://software.cisco.com/download/release.html?mdfid=284170426&softwareid=282465789&release=4.2.3.03&relind=AVAILABLE&rellifecycle=&reltype=latest
Regards,
Kremena
08-27-2014 04:03 PM
Okay, If your right that helps me a lot! Which explains why it still works for the most part. But this brings me to my second problem, the web interface doesn't load unless I manually restart the router by unplugging it. I thought it was because I up dated the firmware to 4.2.2.08. Would you have some insight to this problem?
08-28-2014 01:42 AM
There were similar bug in version 4.2.2.08 - CSCuh83563, which is reported to be fixed in the latest firmware - 4.2.3.03.
You may check the release notes - http://www.cisco.com/c/dam/en/us/td/docs/routers/csbr/rv0xx/release/RV0xx_RN_4-2-3-03.pdf
If you face the problem after update to the latest firmware, I would suggest to make factory reset without uploading any backup after that. And if after that it is still the same behavior, I would advise to call the support line - the root cause could be something else - http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Regards,
Kremena
09-02-2014 03:51 PM
Thanks a lot, I will try that.
09-22-2014 12:03 PM
Thanks a lot worked great, everything is normal. I just wanted to mention I got more help and the CORRECT answer from the community. Cisco nor Linksys couldn't help me at all, and I offer to pay their $75 dollar fee for engineer help.
Thanks again...
02-10-2023 07:14 AM
Hi everyone,
I have a similary issued with my router RV042G V01, error 502 bad gateway, whe I trying log into the web interface with any browser, then I reboot the router this working fine but later a days the router return the same error.
The router already have up date with last firmware version released.
I hope anybody can help me solve this issue.
Thanks
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