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RV082 and video conferencing

baikowski1
Level 1
Level 1

RV082 router is not allowing video conferencing through to Polycom 7000 HD.  voice comes through but no video.

Have tried several things.

1.) necessary ports ( Polycom provided) forwarded to designated internal ip / firewall acess allowed ( external ips to designated internal ip ) respective port Qos set to high.

2.) set dmzhost to designated internal ip address. Respective port Qos set to high.

3.) enabled Upnp with necessary (Polycom provided) ports forwarded to designated internal ip address. 

Is something missed?

Other option is obtain second external ip address and connect to DMZ port. Trying to avoid a second external ip.

2 Replies 2

Te-Kai Liu
Level 7
Level 7

Did you enable multicast passthrough under the Firewall>General page?

multicast passthrough is enabled.

At this point I am leaning towards a bandwidth problem.  Since this unit is sharing the local network - there may not be

enough bandwidth the support the video signal but sufficient for voice.