10-19-2012 05:34 PM
Hi,
I have an RV180 VPN router.
I try to enable the VPN users with PPTP or QuickVPN but is not working.
For PPTP sometimes my windows 7 connects to the router, sometimes doesn't connect with a random error message.
When it connects, the windows 7 from outside the lan can see the computers from inside the lan but the computers from inside the lan cannot see the windows7 one. This is random also.
When i succed to connect, from that computer, the internet is not working anymore.
I tried to set the VPN in the same subnet as lan, i tried with different subnet. Is not working.
I updated the last firmware. The same.
Restore factory settings couple of times, the same.
Can anybody help me with some advices ?...
I read couple review, and apparently, a lot of users have this issues. I didn't find anything here relate with this issue.
Thanks in advance,
N
10-21-2012 05:22 AM
Hi,
After some hours I' ve got it working flawlessly with QuickVPN: Just follow the Administration Guide.
Don't touch the VPN basic and advanced settings. You only need a VPN user with a password and an enabled Remote Management.QuickVPN will do all other necessary things.
10-24-2012 06:06 AM
Did you ever get it working?
I've also had trouble with getting the VPN functionality working. I started out by using the Basic VPN Setup, however when I couldn't get that to work I tried following the admin guide for setting it up for use with QuickVPN by deleting the IKE policy and VPN policy and only working with the VPN users page. I've enabled remote management, enabled the PPTP server, set a starting IP / ending IP, and created a user account with the protocol set to QuickVPN. Still doesn't work. I'm thinking that there might need to be an access rule setup, but I would think that the VPN functionality would be pretty much automatic on this thing and set one up if it needed it.
10-24-2012 06:30 AM
Hi,
I didn't make it work.
I also ask couple of my colleagues that have Networking and Cisco certificates to configure it.
It doesn't work.
Most of the times the connection it is established, BUT, the devices/computers inside the LAN are unable to access the computer connected over VPN. And also the computer connected over VPN is unable to use the internet.
Cisco use his name to sell craps.
I lost these money. I bought this router from one country and install it in another country. The cost will be to high to return it.
I will buy another one from another company.
Cheers,
N
10-24-2012 07:27 AM
I would hope that someone with some experience on this forum or perhaps someone from Cisco might be able to provide an answer here so that we don't have to conclude this with cisco sells crap...
I'll provide the steps I've taken in order to get the QuickVPN functional. Hopefully if I've done something wrong it will be easy for someone to point out. Otherwise perhaps there's a bug in the latest firmware that causes something that's suppose to occur automatically behind the scenes from happening.
My setup is currently
Time Warner Cable -> Cisco modem provided by TW -> Cisco RV180
I have a public IP from them, and currently have other services provided within my LAN that are accessed by setting up port forwarding and access rules.
Hopefully someone can provide an answer here... Either I'm missing something completely obvious, the admin guide is missing a step somewhere, or the router isn't doing something correctly.
10-24-2012 09:55 AM
Hi Cody,
# 8.: An enabled PPTP Server is not necessary because QuickVPN works with a sort of IPsec protocol, not with a PPTP protocol.
As I mentioned you only have to follow the instructions of section "Remote Access with Cisco QuickVPN", see page 106 of the Administration Guide,
Don't try to add special rules, policies etc.
BTW: Regardless the VPN solution / manufacturer you choose it's never a simple job. There are tons of frustrated users in every VPN related forum...
10-24-2012 10:07 AM
Ulrich, thanks for the reply, it is always a struggle for VPN connections, regardless of vendor, product and softwares, there's just too many external factors and variables and always ever-changing things that need to be adapted to, it is often difficult.
Cody, if you're having problems with either PPTP or QVPN, give our support center a call. We have nearly a 100% resolution rate for what Cisco is responsible for. There are several external factors to consider including
These are the most common reasons why we see VPN connection failure provided you have the router set up correctly.
-Tom
Please rate helpful posts
08-20-2013 07:23 AM
Did you ever manage to solve this problem? I am having the exact same problem and nothing I have tried so far works.
08-23-2013 11:51 AM
Hello Nicolae,
I have found a few articles that might be helpful in configuring a VPN for the RV180. I hope you find them of good use.
Add VPN Users on RV180 and RV180W
Basic VPN Setup on RV180 and RV180W
Configuration of VPN Passthrough on RV180 and RV180W
Have a great day,
Andrew Mayfield
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