09-16-2017 06:00 PM - edited 03-21-2019 10:55 AM
I am receiving a "403 Forbidden" error after upgrading my RV325 from firmware 1.3.2.02 to 18.104.22.168. It happens when I navigate to the admin web interface and enter the correct credentials to login. I have tried power cycling the router without success. The full error is:
You don't have permission to access /cgi-bin/ssi.cgi on this server.
11-20-2017 11:44 PM
Wow, what's going on at Cisco. This firmware upgrade causes (once again should I say) issues to access the device. In my case, this is what I get instead of the usual configuration pages :
"The requested server-side-includes filename, /usr/local/EasyAccess/www/htdocs/startpage.htm, does not seem to exist."
This is just becoming a big joke and I'll probably switch back to my cheap LRT224 Linksys dual WAN Router
11-20-2017 11:55 PM
@alippiatt : thanks for the VLAN edit tip. Worked perfectly for me. And shame on Cisco for such bad firmware upgrades !
11-25-2017 05:18 AM - edited 11-25-2017 05:48 AM
Hi all, having same issue here. Working hard "to change nothing and save" did not help "forbidden" bug.
With my privilege i can't view CSCvg42801 so ... but now it's available firmware release 22.214.171.124. hope this release correct this bug.
11-29-2017 04:34 PM - edited 11-29-2017 06:02 PM
RV320 - Edited VLAN's, changed nothing, was then able to log back in from VLAN's. Thanks @alippiatt
I still have one RV325 that appears to be bricked after upgrading to 126.96.36.199, and I have another RV320 on 188.8.131.52 that we cannot login to. Resets do nothing.
UPDATE - RV325 - After numerous resets and reboots I was able to TFTP and downgrade to 1.3.2.02. Still working on the other RV320.
Cisco - How on earth did this update make it out of quality assurance? I have a nephew with a few crayons that could have done better. I will make it my duty in life to bash Cisco at every opportunity. Thanks :)
Better question - What router should I replace all of my RV320's with?
12-17-2017 08:20 PM
Anybody figure this out yet? I have 2 bricks sitting here.
12-17-2017 10:34 PM
12-18-2017 07:14 AM
01-26-2018 07:47 AM
I highly recommend you contact Cisco Technical Support for this issue. If you have difficulty i can help you.
Thanks and sorry that you're experiencing this issue.
01-26-2018 08:02 AM
01-25-2018 05:11 AM
01-11-2018 03:23 AM - edited 01-12-2018 02:40 PM
Just purchased it. Just flashed it. Just broke it.
And that was fast.
I've been playing around with this bug for two days already an it
just comes back every time I reboot the unit.
Wasted time, really.
I have 3 vlans, a couple of routing entries and easyvpn configured.
The bug is affecting ALL vlans (default included), so I have to connect
via easyvpn in order to access the configuration page again.
I then change few random things here and there such as the
cisco password, enable/disable https or refresh the vpns config,
save & exit and the bug goes away... but as soon as I reboot the
unit, here we go again.
I don't really know what is triggering this bug but it pops up as
soon as I start configuring the unit after resetting it to the default
It's my first "cheap" cisco router... I also own 5 1941 routers and
8 SG300 switches... not a single problem there in 3+ years (ipsec,
gre, dmvpn, vlan, glbp, eigrp, dhcp and more)... rock solid ios on
01-11-2018 04:13 AM
01-11-2018 04:59 AM - edited 01-11-2018 05:00 AM
Now testing everything I need from the unit but it seems to behave much better already.
01-11-2018 09:32 AM
01-11-2018 09:55 AM - edited 01-11-2018 09:57 AM
My only “solution” was, as for plenty of users, the return to 1.3 version wich is more stable.
But even with it, from time to time the router stop accessing the internet and I have to reboot.
My oppinion is also that there is a problem with gateway ping for newtwork detection.
A 6020 TPLINK dual wan worked in the same network for years without a single reboot.
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