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srp521 giving busy on outbound

Sage Major
Level 1
Level 1

I have a 521 with 1.01.24

The fxs port is registered and inbound calls work. 

When the customer picks up the phone to make a call they get a busy tone.

Any ideas what setting could be doing this?

1 Reply 1

Enable SRP syslog and post the capture.

Regards.