Web Filtering White list https

[a weibell]

Hi, I have deployed a web app to firebaseapp.com, and now I am trying to white list the domain on my RV320 using the Web Filtering functionality.

Seems like as this is https it is not sufficient to add the domain in Exceptions -> White List?

It is not clear to me if the "Exclusion List" IP Address option is white list or black list? I did succeed in loading the page by adding the IP address there anyway.

What is also strange, is that I don't get the usual denial page in the browser, it just keeps "connecting". By running

curl -I -v myapp.firebaseapp.com

I can see that connection to port 443 timed out. If I turn off Web Filtering, the request gets an OK response immediately both in the browser and with curl, so there is no doubt what causes the problem.

Somewhere else I saw a post suggesting to check the reports from Web Filtering, but I can not find any?

[a weibell · Accepted solution]

After spending an hour on phone with Cisco support, it turned out that a reboot solved the problem. I upgraded firmware just a couple of days earlier, so I did not imaging that another reboot should be required. Anyway, great service when I finally got through on phone.