08-04-2010 07:59 AM - edited 03-04-2019 09:18 AM
Hello
I have a router 1760 and i was trying to upgrade the IOS, the router has 32MB of flash, but when i copy the IOS i got this error Error : memory requirements exceed available memory
Memory required : 0x043EF71C
*** System received a Software forced crash ***
signal= 0x17, code= 0x4, context= 0x8000c530
PC = 0x0, Vector = 0x0, SP = 0x0
I made the steps for install new IOS with less space
tftpdnld
But i kept getting the same issue now the router is re-booting, I'm also used smaller IOS the last one that I install has 16mb.
Any help
Thanks
08-04-2010 08:24 AM
Hello Yancy,
I think that with the new IOS you are exceeding here your DRAM requirments (flash ok).
I see you are trying to boot with c1700-k9o3sy7-mz.124-5a.bin (no more downloadable on Cisco.com / 124-5c is downloadable) for which minimum memory requirment is 96Mb.
IP/ADSL/FW/IDS PLUS IPSEC 3DES | |
Minimum Memory: DRAM:96 MB Flash:32 MB |
If you are OK with the management of your flash spance, could you please indicate :
- What is theDRAM memory size on your 1760 ?
- What previous IOS running on your router ?
Thanks !
Karim
08-04-2010 10:27 AM
HEllo
Thanks for your answer I don't the have the previous version of the IOS because wasn't me how make the upgrade I'm fixing this.
the amount of DRAM is 65536, I'm looking and IOS for run a Wic ENET card, because with the oldest IOS the routers sometimes freeze.
Thanks
08-04-2010 12:10 PM
Hello Yancy,
As your DRAM is 64M size you could unfortunately not run the c1700-k9o3sy7-mz.124-5a.bin IOS which requires 96M of DRAM..
Either you would have to choose another IOS which requires 64M (for ex. c1700-advsecurityk9-mz.124-5c.bin ; c1700-entbasek9-mz.124-5c.bin....) by browsing the cisco.com software download with your CCO Id.
You can also use software advisor for this :
Or either you will have to physically upgrade the DRAM for your 1760 according to procedure described here =>
*Note these upgrade memories (to 96M and 128M) are EoS (http://www.cisco.com/en/US/partner/prod/collateral/routers/ps221/eol_c51_487838.html).
***************************************
Regarding the WIC-1ENET issue as longer as the requirments for the module are OK (http://www.cisco.com/en/US/docs/routers/access/interfaces/ic/hardware/installation/guide/esw_wic.html#wp1023482), it should be fine.
The WIC-1ENET card requires Cisco IOS Release 12.2(2)XJ or later if the card is installed in any WIC slot other than slot 0 or if more than one card is installed.
The card can be used with Cisco IOS Release 12.2(4)T, but the card must be installed in slot 0 and only one WIC-1ENET card can be installed in the router.
Furthermore the following link http://cisco.biz/en/US/docs/routers/access/1700/1760/hardware/installation/guide/intro.html#wp1021873
states WIC-1ENET are supported in slot 0 and slot 1. Is your WIC-1ENET module freezing sometimes used in slot 0?
If I was facing the issue I would indeed try to upgrade IOS. If it doesn't fix I would try to take all the traces when the issue occurs (if there is any) and even test with another module.
Hope to help.
Regards.
Karim
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