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1760 QoS Problems

jrichterkessing
Level 1
Level 1

I have a 2-person remote office that has Time Warner RoadRunner internet access for WAN connectivity (7Mb down, 768K up), we have a 1760 router (12.4(25d))  installed behind the cable modem and using it to build a VPN tunnel to our datacenter head end VPN router. Installed in the router is a 4-port ethernet switch WIC used to connect the users phones and PCs. I know this is not an ideal configuration for running VoIP traffic, but it's what I have to work with at the moment.

The problem I am having is with the service policy I believe, we mark the voice traffic at the phone "ef", so I am building a service policy based on that marking and allocating 140K of BW. Data connectivity seems to be fine, but when one of the users gets on a phone call everything slows to almost a halt on the data side, during the call the user can hear the conversation just fine but the other end of the call is cut out, garbled, etc. When running a PingPlotter trace to the public address of the router I see very high latency with numerous drops when the user is on the phone. When I take the service policy off of the Fa0/0 interface, the calls are still bad but data connectivity is not affected during a call.

Am I doing the wrong thing by trying to allocate BW for ef traffic? Or should I just trust the markings and have the router put them in the proper queues? Below is my config as it pertains to QoS/interfaces/etc.......any help would be greatly appreciated!

Thanks.

class-map match-all VoIP
match access-group name VoIP
!
!
policy-map Apply-QoS
class VoIP
  priority 140
class class-default
  bandwidth remaining percent 100
!
!
!
crypto isakmp policy 2
encr 3des
hash md5
authentication pre-share
group 2
lifetime 36000
crypto isakmp identity hostname
crypto isakmp keepalive 120
!
crypto isakmp peer address ###.###.###.###
set aggressive-mode password &8UsdD$#aaYtTf6DI43LJ
set aggressive-mode client-endpoint ****.**********.com
!
crypto ipsec security-association lifetime seconds 36000
!
crypto ipsec transform-set GMACI-Trans2 esp-3des
!
crypto ipsec profile vpnprof1
set transform-set GMACI-Trans
!
!
crypto map GMACIMAP 100 ipsec-isakmp
description TunnelToWinston
set peer ###.###.###.###
set transform-set GMACI-Trans2
match address VPNACL
qos pre-classify
!
!
!
!
interface FastEthernet0/0
ip address dhcp
load-interval 30
speed auto
crypto map GMACIMAP
service-policy output Apply-QoS

!
interface FastEthernet0/1
switchport access vlan 2
!
interface FastEthernet0/2
switchport access vlan 2
!
interface FastEthernet0/3
switchport access vlan 2
!
interface FastEthernet0/4
switchport access vlan 2
!
interface Vlan1
no ip address
!
interface Vlan2
ip address 10.52.213.193 255.255.255.224
ip helper-address 10.32.100.6

ip forward-protocol nd
ip route 10.0.0.0 255.0.0.0 10.48.1.1
ip route ###.###.###.### 255.255.255.255 0.0.0.0
ip route ###.###.###.### 255.255.255.255 0.0.0.0

1 Reply 1

Joseph W. Doherty
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Posting

Try:

policy-map Apply-QoS

class VoIP

  priority 140

class class-default

  bandwidth remaining percent 100

fair-queue

policy-map Apply-QoS-shape

class class-default

  shape average 768000

  service-policy Apply-QoS

interface FastEthernet0/0

ip address dhcp

load-interval 30

speed auto

crypto map GMACIMAP

service-policy output Apply-QoS-shape

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