1941 Router - CP Express not working after upgrade.

[shocke]

I am trying to upgrade CP Express to 2.5 and after the upgrade I bring up the webpage to login and I am prompted for my credentials, I enter them and I am authenticated.  However the CP Express home page never loads.  Has anyone ran nto this before and have a fix?  I have tried to reload 2.0 but it does the same thing.

[Reza Sharifi]

Have a look at table-1 in this doc for system requirement and make sure your PC is running Java.

http://www.cisco.com/en/US/docs/net_mgmt/cisco_configuration_professional_express/v2_4/rlsnts/ccp_express_rel_notes.pdf

HTH

[shocke]

Thanks for your response. I have checked to make sure that the recommended settings are enabled per the doc and that java is installed on my pc. It's like after authentication the http server does not know what to serve up, so I get a blank page.

Sent from Cisco Technical Support iPhone App

[ajaju]

Maybe you can try downgrading the Java version to Version 6 Update 3.

That version of Java has a history of working well with CPE.

Its worth a try...