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1GB Ethernet DIA

jini
Level 1
Level 1

‎09-25-2020 02:27 PM

Greetings -

 

I ordered 1GB Ethernet DIA for three different sites.  Each site was delivered with a fiber handoff, instead of an Ethernet handoff.  Now the carrier is wanting to charge extra for the media converter for each site.  Was I wrong to assume that the ethernet handoff would automatically be an RJ45 handoff?  I have never had this issue before when ordering circuits.  

 

All comments and constructive criticism is welcome.

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Georg Pauwen
VIP
VIP

‎09-26-2020 12:01 AM

Hello,

 

who is your carrier ? I guess it comes down to be what has been agreed to (if anything) in writing. Usually there are technical specs that both sides agree on.

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