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1GB Ethernet DIA

jini
Beginner
Beginner

Greetings -

 

I ordered 1GB Ethernet DIA for three different sites.  Each site was delivered with a fiber handoff, instead of an Ethernet handoff.  Now the carrier is wanting to charge extra for the media converter for each site.  Was I wrong to assume that the ethernet handoff would automatically be an RJ45 handoff?  I have never had this issue before when ordering circuits.  

 

All comments and constructive criticism is welcome.

1 Reply 1

Georg Pauwen
VIP Master VIP Master
VIP Master

Hello,

 

who is your carrier ? I guess it comes down to be what has been agreed to (if anything) in writing. Usually there are technical specs that both sides agree on.

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