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2610XM - Issue with SegV exception

Rojer-bkk
Level 1
Level 1

Hi all,

I have one issue with 2610XM which reload by itself. I checked the crashinfo file found the router was reloaded on 12:03. I'm wondering is it software bug issue or hardware problem. Thanks in advance for sharing any ideas .

System returned to ROM by error - a SegV exception, PC 0x81575888

Cisco Internetwork Operating System Software

IOS (tm) C2600 Software (C2600-IK9S-M), Version 12.2(8)T10,  RELEASE SOFTWARE (fc1)

TAC Support: http://www.cisco.com/tac

Copyright (c) 1986-2003 by cisco Systems, Inc.

Compiled Sat 31-May-03 06:39 by kellythw

Image text-base: 0x80008074, data-base: 0x8158702C

ROM: System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1)

RB03R2610-DLSW-VL607 uptime is 23 hours, 29 minutes

System returned to ROM by error - a SegV exception, PC 0x81575888

System restarted at 12:08:47 TH Sun Oct 28 2012

System image file is "flash:c2600-ik9s-mz.122-8.T10.bin"

cisco 2610XM (MPC860P) processor (revision 0x100) with 59392K/6144K bytes of memory.

------------------ show stacks ------------------

Minimum process stacks:

Free/Size   Name

5600/6000   SPAN Subsystem

2216/3000   allegro libretto init

11540/12000  Router Init

8480/12000  Init

5316/6000   RADIUS INITCONFIG

9016/12000  Virtual Exec

5416/6000   script background loader

Interrupt level stacks:

Level    Called Unused/Size  Name

  1      857343   8396/9000  Network interfaces

  2           0   9000/9000  Timebase Reference Interrupt

  3           0   9000/9000  PA Management Int Handler

  6           5   8916/9000  16552 Con/Aux Interrupt

  7    21111394   8920/9000  MPC860 TIMER INTERRUPT

System was restarted by error - a SegV exception, PC 0x81575888

C2600 Software (C2600-IK9S-M), Version 12.2(8)T10,  RELEASE SOFTWARE (fc1)

TAC Support: http://www.cisco.com/tac

Compiled Sat 31-May-03 06:39 by kellythw

Image text-base: 0x80008074, data-base: 0x8158702C

Stack trace from system failure:

FP: 0x82C81D68, RA: 0x82E58A40

FP: 0x82C81D80, RA: 0x8058DCE8

FP: 0x82C81DB8, RA: 0x8058C5BC

FP: 0x82C82000, RA: 0x807FC790

FP: 0x82C82048, RA: 0x807FFDC4

FP: 0x82C820A0, RA: 0x807F2058

FP: 0x82C82100, RA: 0x80813804

FP: 0x82C82150, RA: 0x803E91E4

---------- Crashinfo ----------

CMD: 'sh dlsw cir de' 11:02:06 TH Sun Oct 28 2012

CMD: 'sh dlsw cir detail ' 11:02:06 TH Sun Oct 28 2012

CMD: 'sh dlsw cir detail ' 11:02:08 TH Sun Oct 28 2012

CMD: 'sh dlsw cir ' 11:02:19 TH Sun Oct 28 2012

=== Start of Crashinfo Collection (12:03:45 TH Sun Oct 28 2012) ===

For image:

Cisco Internetwork Operating System Software

IOS (tm) C2600 Software (C2600-IK9S-M), Version 12.2(8)T10,  RELEASE SOFTWARE (fc1)

TAC Support: http://www.cisco.com/tac

Copyright (c) 1986-2003 by cisco Systems, Inc.

Compiled Sat 31-May-03 06:39 by kellythw

1 Accepted Solution

Accepted Solutions

Ivan Shirshin
Cisco Employee
Cisco Employee

Hi,

The stack has SNMP functions and in you code version the most likely root cause is the following DDTS:

     CSCdx41392 router reload during SNMP V1 testing

Cisco 2600 Routers fixes for this bug are verified in Cisco IOS Release 12.2(15)T7 and Release 12.2(17) (and later releases).

Kind Regards,
Ivan Shirshin

**Please grade this post if you find it useful.

Kind Regards,
Ivan

View solution in original post

3 Replies 3

Ivan Shirshin
Cisco Employee
Cisco Employee

Hi,

The stack has SNMP functions and in you code version the most likely root cause is the following DDTS:

     CSCdx41392 router reload during SNMP V1 testing

Cisco 2600 Routers fixes for this bug are verified in Cisco IOS Release 12.2(15)T7 and Release 12.2(17) (and later releases).

Kind Regards,
Ivan Shirshin

**Please grade this post if you find it useful.

Kind Regards,
Ivan

Hi Ivan,

Thanks for solution.

Welcome and thanks for rating!

Kind Regards,
Ivan
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