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2960 does not start on every first attempt

afsgarrido
Level 1
Level 1

Hi,

I have a Cisco 2960 PoE-24 that every time I connect the power cable for the first time (after a long pause) it freezes with the System Light on and not blinking and not giving anything in the console.

Any help?

 

Thanks

2 Replies 2

Peter Paluch
Cisco Employee
Cisco Employee

Hi,

I am afraid this is a hardware fault. It could be many things - a faulty power supply, a cold solder joint, a capacitor at the end of its lifetime, an IC slowly dying... I do not think this is a software issue, as even with totally removed IOS, the switch would at least end up sitting in the bootloader prompt. If you say that the switch remains completely silent on its console since the very moment it is plugged into mains then it means that even the bootloader code is not executed properly.

I am sorry to disappoint you. Perhaps someone else would have an idea what else to try out but as far as I can tell, the switch does not behave reliably and is probably due to be replaced.

Best regards,
Peter

Bilal Nawaz
VIP Alumni
VIP Alumni

How long did you wait for? do you get any output from the console?

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