3650 upgrade failure

[philfrancis]

Hello, I just tried to upgrade an WS-C3650-48PD running firmware 16.3.6 to new firmware version

 cat3k_caa-universalk9.16.12.07.SPA (INSTALL mode)

I used the command:

request platform software package install switch all file fcat3k_caa-universalk9.16.12.07.SPA.bin new auto-copy

Everything seemed to go well i.e unpacking of the .bin, the reboot, however after reboot the firmware version still states 16.3.6 i.e. no upgrade took place. The switch is working normally.

I could not see anything in the logs suggesting what went wrong. Flash memory still have over 500MB free.

Does anyone have any ideas ?

Thank you.

[philfrancis]

Here is my flash contents:

Directory of flash:/

31044 -rw- 2097152 Nov 2 2022 21:48:10 +13:00 nvram_config
31043 -rw- 2097152 Nov 2 2022 21:48:11 +13:00 nvram_config_bkup
31045 drwx 4096 Nov 2 2022 21:25:56 +13:00 onep
31049 -rw- 20097668 Nov 2 2022 21:07:30 +13:00 cat3k_caa-guestshell.16.12.07.SPA.pkg
31063 -rw- 32795564 Nov 2 2022 21:10:54 +13:00 cat3k_caa-rpbase.16.12.07.SPA.pkg
31050 -rw- 400857724 Nov 2 2022 21:10:40 +13:00 cat3k_caa-rpcore.16.12.07.SPA.pkg
31061 -rw- 3414660 Nov 2 2022 21:10:47 +13:00 cat3k_caa-srdriver.16.12.07.SPA.pkg
31062 -rw- 4737 May 30 2018 11:40:21 +12:00 packages.conf
31051 -rw- 407 Nov 2 2022 21:40:53 +13:00 bootloader_evt_handle.log
31052 drwx 4096 Nov 2 2022 21:16:49 +13:00 core
69841 drwx 4096 Nov 2 2022 21:25:58 +13:00 .prst_sync
85361 drwx 4096 Feb 1 2018 21:45:45 +13:00 .rollback_timer
11 drwx 4096 Nov 2 2022 21:41:07 +13:00 dc_profile_dir
13 drwx 4096 Feb 1 2018 21:45:53 +13:00 gs_script
31053 -rw- 65301 Nov 2 2022 21:41:24 +13:00 memleak.tcl
31054 drwx 4096 Feb 1 2018 21:46:22 +13:00 .installer
31056 -rw- 35 May 30 2018 09:09:31 +12:00 pnp-tech-time
31057 -rw- 66606 May 30 2018 09:09:34 +12:00 pnp-tech-discovery-summary
31042 -rw- 1456 Nov 2 2022 21:47:48 +13:00 vlan.dat
31048 -rw- 4780 Nov 2 2022 21:11:31 +13:00 cat3k_caa-universalk9.16.12.07.SPA.conf
31064 -rw- 15950464 May 30 2018 11:39:15 +12:00 cat3k_caa-guestshell.16.03.06.SPA.pkg
31069 -rw- 22302593 May 30 2018 11:39:21 +12:00 cat3k_caa-rpbase.16.03.06.SPA.pkg
31065 -rw- 265124472 May 30 2018 11:39:17 +12:00 cat3k_caa-rpcore.16.03.06.SPA.pkg
31067 -rw- 9095808 May 30 2018 11:39:19 +12:00 cat3k_caa-srdriver.16.03.06.SPA.pkg
31059 -rw- 23018112 Nov 2 2022 21:10:45 +13:00 cat3k_caa-webui.16.12.07.SPA.pkg
31068 -rw- 211675764 May 30 2018 11:39:21 +12:00 cat3k_caa-wcm.16.03.06.SPA.pkg
31066 -rw- 13423228 May 30 2018 11:39:19 +12:00 cat3k_caa-webui.16.03.06.SPA.pkg

[balaji.bandi]

did you captured all the install messages ? if you have can you post.

can you post the below information :

show boot

more flash:/packages.conf ( the file stamp is still old time stamp, so I believe not updated this file ?)

[philfrancis]

thank you. Here is the info:

#sh boot
---------------------------
Switch 1
---------------------------
Current Boot Variables:
BOOT variable does not exist

Boot Variables on next reload:
BOOT variable = flash:packages.conf
Manual Boot = no
Enable Break = no
Boot Mode= DEVICE
iPXE Timeout= 0




more flash:/packages.conf
#! /usr/binos/bin/packages_conf.sh

sha1sum: 6193f56cf9dcdf1e978c3eaaf43078ab6249bf05

# sha1sum above - used to verify that this file is not corrupted.

#
# package.conf: provisioned software file for build 2018-02-28_16.51
#

# NOTE: Editing this file by hand is not recommended. It is generated
# as part of the build process, and is subject to boot-time
# consistency checks. Automatically-produced package files are
# guaranteed to pass those checks. Manually-maintained ones are
# not. Because "nfs" and "mount" directives are processed first,
# regardless of their position in the file, the recommended
# approach is to keep a separate file containing JUST your
# personal "nfs" and "mount" directives, and to append it to the
# automatically-generated file.
#
# Note further that when SHA-1 checksum verification is enabled,
# you will NOT be able to alter this file without updating the
# SHA-1 sum.

#
# This file can contain three types of entries:
#

#
# NFS directives (optional)
# notes: NFS directives are processed before all others (mount, iso).
# Multiple NFS directives may appear so long as they do not
# conflict -- that is, specify the same source or mountpoint.
# syntax: nfs <IP ADDRESS>:<REMOTE_PATH> <LOCAL_MOUNTPOINT>
# example: nfs 127.0.0.1:/auto/some/nfs/path /auto/some/nfs/path
#

#
# mount directives (optional)
# notes: mount directives are processed after 'nfs' and before 'iso'.
# One mount directive may appear for each F/S/B/P tuple
# syntax: mount FRU SLOT BAY PACKAGE_NAME LINUX_PATH
# example: mount rp 0 0 rp_base /auto/some/nfs/path/abs_soft/rp_base.ppc
#
# The specified LINUX_PATH may be local [sata disk] or
# reference the NFS mounts since they are processed first.
#
# Mount directives cause the package-specific mount link to
# be set to the specified path instead of to the mountpoint
# in sw for the corresponding ISO.
#

#
# iso directives (mandatory)
# notes: iso directives are processed last: any package for which
# a 'mount' directive does not appear will be mounted.
# One iso directive may appear for each F/S/B/P tuple.
# syntax: iso FRU SLOT BAY PACKAGE_NAME PACKAGE_FILE.bin
# example: iso rp 0 0 rp_base rp_base.ppc.bin
#
# PACKAGE_FILE.bin is a path relative to the packages.conf
# file. Although it supports sub-directories for development
# purposes, in deployment the files will always be managed
# as in the same directory as packages.conf so as to
# guarantee that name collisions cannot occur.
#
# Note that the RP 0/1 distinction is a convenience for development
# and testing as it allows us to have a packages.conf describe a
# SW load that varies depending on whether the RP finds itself in
# slot 0 or 1.
#
# The ISSU process *must* update *both* RP slots simultaneously so that
# the RP will behave predictably whichever slot it finds itself on [e.g.,
# if package X is upgraded, and the RP is ejected and put into either
# slot of a new chassis, we expect to see the upgraded X without regard
# to slot].
#

iso rp 0 0 rp_base cat3k_caa-rpbase.16.03.06.SPA.pkg
iso rp 0 0 rp_core cat3k_caa-rpcore.16.03.06.SPA.pkg
iso rp 0 0 rp_daemons cat3k_caa-rpcore.16.03.06.SPA.pkg
iso rp 0 0 rp_iosd cat3k_caa-rpcore.16.03.06.SPA.pkg
iso rp 0 0 rp_wcm cat3k_caa-wcm.16.03.06.SPA.pkg
iso rp 0 0 rp_webui cat3k_caa-webui.16.03.06.SPA.pkg
iso rp 0 0 srdriver cat3k_caa-srdriver.16.03.06.SPA.pkg
iso rp 0 0 rp_security cat3k_caa-rpcore.16.03.06.SPA.pkg
iso rp 0 0 guestshell cat3k_caa-guestshell.16.03.06.SPA.pkg

iso fp 0 0 fp cat3k_caa-rpcore.16.03.06.SPA.pkg


#
# -start- superpackage .pkginfo
#
# pkginfo: Name: rp_super
# pkginfo: BuildTime:
# pkginfo: ReleaseDate: Wed-28-Feb-18-19:01
# pkginfo: .BuildArch: mips64
# pkginfo: BootArchitecture: mips
# pkginfo: .BootArch: mips
# pkginfo: RouteProcessor: edison
# pkginfo: Platform: CAT3K_CAA
# pkginfo: User: mcpre
# pkginfo: PackageName: universalk9
# pkginfo: Build: 16.03.06
# pkginfo: .SupportedBoards: edison
# pkginfo: .InstallModel:
# pkginfo: .PackageRole: rp_super
# pkginfo: .RestartRole: rp_super
# pkginfo: CardTypes:
# pkginfo: .CardTypes:
# pkginfo: .BuildPath: /auto/mcpbuilds25/release/16.03.06/BLD-V16_03_06_FC3/binos/linkfarm/stage-edison/hard/rp_super_universalk9.mips64
# pkginfo: .Version: 16.3.6.0.1727.1519865520..Denali
#
# -end- superpackage .pkginfo
#

[philfrancis]

...sorry, I do not have the install messages, but no errors were noticed at the time. I remember seeing the package being copied across to switch2 of the stack and then it rebooted.

[balaji.bandi · Accepted solution]

install not updated the packages conf file, that is the reason it is boot old.

Try below :

conf t

no boot system switch all flash:packages.conf

boot system switch all flash:cat3k_caa-universalk9.16.12.07.SPA.conf

end

wr

reload

If that boot as expected. check

show version

you see 16.12.X version.

then take the backup of packages.conf

copy flash:packages.conf flash:packages.back

copy flash:cat3k_caa-universalk9.16.12.07.SPA.conf flash:packages.conf

no boot system switch all flash:cat3k_caa-universalk9.16.12.07.SPA.conf

boot system switch all flash:packages.conf

end

wr

reload

Hope that help you - try to understand the steps before you implementing.

[Pyie Phyo Htay]

Hi balaji.bandi

Could you please kindly explain to me what will be the issues, I'm facing with the IOS upgrading from  cat3k_caa-universalk9.16.09.05.SPA to cat3k_caa-universalk9.16.12.08.SPA.bin.

I just upgrade to the stable version (16.12.08) because of my current version is bug issues in Power Supply module status.

mm-stg-dmz-sw>show version
Cisco IOS XE Software, Version 16.09.05
mm-stg-dmz-sw>show environment power
SW PID Serial# Status Sys Pwr PoE Pwr Watts
-- ------------------ ---------- --------------- ------- ------- -----
1A PWR-C2-250WAC LIT19200406 OK Good n/a 250
1B PWR-C2-250WAC LIT22362AL2 Supply Failure Bad n/a 250

So, I decide to upgrade 16.12.08 and start the process Now, I may not have upgrade done this correctly, but they have booted up ok but version is the still old one.

Please kindly see the following step:

Method 1
........

(Step1.1)
#request platform software package clean switch all

mm-stg-dmz-sw#request platform software package clean switch all
This operation may take several minutes...
Running command on switch 1
Cleaning up unnecessary package files
No path specified, will use booted path consolidated:packages.conf
Cleaning sw/isos
Scanning boot directory for packages ... done.
Preparing packages list to delete ...
done.

The following files will be deleted:
[switch 1]:
/tmp/sw/isos/cat3k_caa-guestshell.16.09.05.SPA.pkg
/tmp/sw/isos/cat3k_caa-rpbase.16.09.05.SPA.pkg
/tmp/sw/isos/cat3k_caa-rpcore.16.09.05.SPA.pkg
/tmp/sw/isos/cat3k_caa-srdriver.16.09.05.SPA.pkg
/tmp/sw/isos/cat3k_caa-webui.16.09.05.SPA.pkg
/tmp/sw/isos/packages.conf
Do you want to proceed? [y/n]y
[switch 1]:
Deleting file consolidated:cat3k_caa-guestshell.16.09.05.SPA.pkg ... done.
Deleting file consolidated:cat3k_caa-rpbase.16.09.05.SPA.pkg ... done.
Deleting file consolidated:cat3k_caa-rpcore.16.09.05.SPA.pkg ... done.
Deleting file consolidated:cat3k_caa-srdriver.16.09.05.SPA.pkg ... done.
Deleting file consolidated:cat3k_caa-webui.16.09.05.SPA.pkg ... done.
Deleting file consolidated:packages.conf ... done.
SUCCESS: Files deleted.
mm-stg-dmz-sw#

(Step1.2)
#copy tftp: flash:cat3k_caa-universalk9.16.12.08.SPA.bin

mm-stg-dmz-sw#copy tftp: flash:
Address or name of remote host []? 192.168.255.2
Source filename []? cat3k_caa-universalk9.16.12.08.SPA.bin
Destination filename [cat3k_caa-universalk9.16.12.08.SPA.bin]?
Accessing tftp://192.168.255.2/cat3k_caa-universalk9.16.12.08.SPA.bin...
Loading cat3k_caa-universalk9.16.12.08.SPA.bin from 192.168.255.2 (via Vlan1): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!OOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 480570202 bytes]

480570202 bytes copied in 140.854 secs (3411832 bytes/sec)

mm-stg-dmz-sw#

(Step1.3)
#verify /md5 flash:cat3k_caa-universalk9.16.12.08.SPA.bin

mm-stg-dmz-sw#verify /md5 flash:cat3k_caa-universalk9.16.12.08.SPA.bin
.....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Done!
verify /md5 (flash:cat3k_caa-universalk9.16.12.08.SPA.bin) = 84af76eeb90008ab67aa27416cc652fb

(Checksum is the same vlaue of original .bin file)

mm-stg-dmz-sw#

(Step1.4)
#request platform software package install switch all file flash:cat3k_caa-universalk9.16.12.08.SPA.bin

mm-stg-dmz-sw#request platform software package install switch all file flash:cat3k_caa-universalk9.16.12.08.SPA.bin
--- Starting install local lock acquisition on switch 1 ---
Finished install local lock acquisition on switch 1

FAILED: switch local is not booted with provisioning file
mm-stg-dmz-sw#

mm-stg-dmz-sw#dir flash:
Directory of flash:/

7746 -rw- 2097152 Jan 6 2023 15:10:17 +06:30 nvram_config
7747 -rw- 2097152 Jan 6 2023 15:10:17 +06:30 nvram_config_bkup
7751 -rw- 4774 Jan 6 2023 14:55:48 +06:30 packages.conf
7762 -rw- 4 Jan 6 2023 15:32:06 +06:30 .issu_loc_lock
7752 -rw- 19860092 Jan 6 2023 14:54:04 +06:30 cat3k_caa-guestshell.16.09.05.SPA.pkg
7793 -rw- 30896047 Jan 6 2023 14:54:33 +06:30 cat3k_caa-rpbase.16.09.05.SPA.pkg
7753 -rw- 373586548 Jan 6 2023 14:54:28 +06:30 cat3k_caa-rpcore.16.09.05.SPA.pkg
7791 -rw- 3136124 Jan 6 2023 14:54:31 +06:30 cat3k_caa-srdriver.16.09.05.SPA.pkg
7754 drwx 4096 Jan 6 2023 15:07:57 +06:30 .installer
7755 -rw- 888 Jan 6 2023 15:08:00 +06:30 bootloader_evt_handle.log
7756 drwx 4096 Dec 20 2019 11:51:19 +06:30 core
38721 drwx 4096 Dec 20 2019 11:56:57 +06:30 .prst_sync
54209 drwx 4096 Dec 20 2019 11:46:15 +06:30 .rollback_timer
61953 drwx 4096 Dec 20 2019 11:46:24 +06:30 gs_script
69697 drwx 4096 Jan 6 2023 15:08:11 +06:30 dc_profile_dir
7757 -rw- 123888 Jan 6 2023 15:08:35 +06:30 memleak.tcl
7758 -rw- 34 Jun 3 2020 13:28:10 +06:30 pnp-tech-time
7760 -rw- 77135 Jun 3 2020 13:28:13 +06:30 pnp-tech-discovery-summary
7761 -rw- 976 Jan 6 2023 15:10:10 +06:30 vlan.dat
7763 -rw- 22798968 Jan 6 2023 14:54:31 +06:30 cat3k_caa-webui.16.09.05.SPA.pkg
7749 -rw- 450283034 Jan 6 2023 15:03:44 +06:30 cat3k_caa-universalk9.16.09.05.SPA.bin
7764 drwx 4096 Jun 16 2020 16:23:59 +06:30 tech_support
7785 drwx 4096 Jun 16 2020 16:53:51 +06:30 .dbpersist
7786 -rw- 0 Jan 6 2023 15:10:07 +06:30 rdope_out.txt
7787 drwx 4096 Jun 16 2020 16:25:57 +06:30 onep
7788 -rw- 68 Jan 6 2023 15:10:20 +06:30 rdope.log
7750 -rw- 480570202 Jan 6 2023 15:29:23 +06:30 cat3k_caa-universalk9.16.12.08.SPA.bin

1621966848 bytes total (146157568 bytes free)
________________________________________________________________________________

Checking with show command
............................

Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------------------
lanbasek9 Smart License lanbasek9
None Subscription Smart License None

Smart Licensing Status: UNREGISTERED/EVAL EXPIRED

cisco WS-C3650-48TS (MIPS) processor (revision W0) with 832395K/6147K bytes of memory.
Processor board ID FDO2351M22S
1 Virtual Ethernet interface
52 Gigabit Ethernet interfaces
2048K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
250456K bytes of Crash Files at crashinfo:.
1609272K bytes of Flash at flash:.
0K bytes of WebUI ODM Files at webui:.

Base Ethernet MAC Address : 7c:31:0e:a9:8b:00
Motherboard Assembly Number : 73-15900-05
Motherboard Serial Number : FDO2351020D
Model Revision Number : W0
Motherboard Revision Number : A0
Model Number : WS-C3650-48TS
System Serial Number : FDO2351M22S

Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 52 WS-C3650-48TS 16.9.5 CAT3K_CAA-UNIVERSALK9 BUNDLE

Configuration register is 0x102

mm-stg-dmz-sw#show boot
---------------------------
Switch 1
---------------------------
Current Boot Variables:
BOOT variable = flash:cat3k_caa-universalk9.16.09.05.SPA.bin;flash:packages.conf;flash:flash:cat3k_caa-universalk9.16.12.08.SPA.bin;flash:cat3k_caa-universalk9.16.12.08.SPA.bin;flash:packages.config;

Boot Variables on next reload:
BOOT variable = flash:cat3k_caa-universalk9.16.09.05.SPA.bin;flash:packages.conf;flash:flash:cat3k_caa-universalk9.16.12.08.SPA.bin;flash:cat3k_caa-universalk9.16.12.08.SPA.bin;flash:packages.config;
Manual Boot = no
Enable Break = no
Boot Mode = DEVICE
iPXE Timeout = 0
mm-stg-dmz-sw#

_______________________________________________________________________________________________________________________________________

Method 2
...........

Step1.1
#request platform software package expand switch all file flash:cat3k_caa-universalk9.16.12.08.SPA.bin

mm-stg-dmz-sw#request platform software package expand switch all file flash:cat3k_caa-universalk9.16.12.08.SPA.bin
[1]: Expanding file
[1]: Verifying parameters
[1]: Expanding superpackage flash:cat3k_caa-universalk9.16.12.08.SPA.bin
[1]: Validating package type
[1]: Note: Source file /flash/cat3k_caa-universalk9.16.12.08.SPA.bin will be removed automatically after completion.
[1]: Verifying package signatures
[1]: Signature verified on package cat3k_caa-guestshell.16.12.08.SPA.pkg
[1]: Signature verified on package cat3k_caa-webui.16.12.08.SPA.pkg
[1]: Signature verified on package cat3k_caa-rpcore.16.12.08.SPA.pkg
[1]: Signature verified on package cat3k_caa-srdriver.16.12.08.SPA.pkg
[1]: Signature verified on package cat3k_caa-rpbase.16.12.08.SPA.pkg
[1]: Copying package files
[1]: WARNING: A different version of provisioning file packages.conf already exists in flash:
[1]: WARNING: The provisioning file from the expanded bundle will be saved as
[1]: WARNING: flash:cat3k_caa-universalk9.16.12.08.SPA.conf
[1]: SUCCESS: Finished expanding all-in-one software package.
[1]: Finished expanding all-in-one software package in switch 1
SUCCESS: Finished expanding all-in-one software package.
mm-stg-dmz-sw#

Step1.2
(config)#boot system flash:cat3k_caa-universalk9.16.12.08.SPA.bin
(config)#boot system flash:packages.config
(config)#do wr
Building configuration...
[OK]
(config)#

_________________________________________________________________

Checking with the command
...........................

mm-stg-dmz-sw#show boot
---------------------------
Switch 1
---------------------------
Current Boot Variables:
BOOT variable = flash:cat3k_caa-universalk9.16.09.05.SPA.bin;flash:packages.conf;flash:flash:cat3k_caa-universalk9.16.12.08.SPA.bin;flash:cat3k_caa-universalk9.16.12.08.SPA.bin;flash:packages.config;

Boot Variables on next reload:
BOOT variable = flash:cat3k_caa-universalk9.16.09.05.SPA.bin;flash:packages.conf;flash:flash:cat3k_caa-universalk9.16.12.08.SPA.bin;flash:cat3k_caa-universalk9.16.12.08.SPA.bin;flash:packages.config;
Manual Boot = no
Enable Break = no
Boot Mode = DEVICE
iPXE Timeout = 0
mm-stg-dmz-sw#

mm-stg-dmz-sw#dir flash:
Directory of flash:/

7746 -rw- 2097152 Jan 6 2023 15:10:17 +06:30 nvram_config
7747 -rw- 2097152 Jan 6 2023 15:10:17 +06:30 nvram_config_bkup
7751 -rw- 4774 Jan 6 2023 14:55:48 +06:30 packages.conf
7762 -rw- 4 Jan 6 2023 15:32:06 +06:30 .issu_loc_lock
7752 -rw- 19860092 Jan 6 2023 14:54:04 +06:30 cat3k_caa-guestshell.16.09.05.SPA.pkg
7793 -rw- 30896047 Jan 6 2023 14:54:33 +06:30 cat3k_caa-rpbase.16.09.05.SPA.pkg
7753 -rw- 373586548 Jan 6 2023 14:54:28 +06:30 cat3k_caa-rpcore.16.09.05.SPA.pkg
7791 -rw- 3136124 Jan 6 2023 14:54:31 +06:30 cat3k_caa-srdriver.16.09.05.SPA.pkg
7754 drwx 4096 Jan 6 2023 15:07:57 +06:30 .installer
7755 -rw- 888 Jan 6 2023 15:08:00 +06:30 bootloader_evt_handle.log
7756 drwx 4096 Dec 20 2019 11:51:19 +06:30 core
38721 drwx 4096 Dec 20 2019 11:56:57 +06:30 .prst_sync
54209 drwx 4096 Dec 20 2019 11:46:15 +06:30 .rollback_timer
61953 drwx 4096 Dec 20 2019 11:46:24 +06:30 gs_script
69697 drwx 4096 Jan 6 2023 15:08:11 +06:30 dc_profile_dir
7757 -rw- 123888 Jan 6 2023 15:08:35 +06:30 memleak.tcl
7758 -rw- 34 Jun 3 2020 13:28:10 +06:30 pnp-tech-time
7760 -rw- 77135 Jun 3 2020 13:28:13 +06:30 pnp-tech-discovery-summary
7761 -rw- 976 Jan 6 2023 15:10:10 +06:30 vlan.dat
7763 -rw- 22798968 Jan 6 2023 14:54:31 +06:30 cat3k_caa-webui.16.09.05.SPA.pkg
7749 -rw- 450283034 Jan 6 2023 15:03:44 +06:30 cat3k_caa-universalk9.16.09.05.SPA.bin
7764 drwx 4096 Jun 16 2020 16:23:59 +06:30 tech_support
7785 drwx 4096 Jun 16 2020 16:53:51 +06:30 .dbpersist
7786 -rw- 0 Jan 6 2023 15:10:07 +06:30 rdope_out.txt
7787 drwx 4096 Jun 16 2020 16:25:57 +06:30 onep
7788 -rw- 68 Jan 6 2023 15:10:20 +06:30 rdope.log
7797 -rw- 20097668 Jan 6 2023 15:36:52 +06:30 cat3k_caa-guestshell.16.12.08.SPA.pkg
7801 -rw- 32791733 Jan 6 2023 15:37:47 +06:30 cat3k_caa-rpbase.16.12.08.SPA.pkg
7799 -rw- 401236604 Jan 6 2023 15:37:43 +06:30 cat3k_caa-rpcore.16.12.08.SPA.pkg
7800 -rw- 3418756 Jan 6 2023 15:37:46 +06:30 cat3k_caa-srdriver.16.12.08.SPA.pkg
7796 -rw- 4780 Jan 6 2023 15:38:44 +06:30 cat3k_caa-universalk9.16.12.08.SPA.conf
7798 -rw- 23020160 Jan 6 2023 15:37:46 +06:30 cat3k_caa-webui.16.12.08.SPA.pkg

1621966848 bytes total (146128896 bytes free)
mm-stg-dmz-sw#

Smart Licensing Status: UNREGISTERED/EVAL EXPIRED

cisco WS-C3650-48TS (MIPS) processor (revision W0) with 832395K/6147K bytes of memory.
Processor board ID FDO2351M22S
1 Virtual Ethernet interface
52 Gigabit Ethernet interfaces
2048K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
250456K bytes of Crash Files at crashinfo:.
1609272K bytes of Flash at flash:.
0K bytes of WebUI ODM Files at webui:.

Base Ethernet MAC Address : 7c:31:0e:a9:8b:00
Motherboard Assembly Number : 73-15900-05
Motherboard Serial Number : FDO2351020D
Model Revision Number : W0
Motherboard Revision Number : A0
Model Number : WS-C3650-48TS
System Serial Number : FDO2351M22S

Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 52 WS-C3650-48TS 16.9.5 CAT3K_CAA-UNIVERSALK9 BUNDLE

Configuration register is 0x102

mm-stg-dmz-sw#

Thank in advance,

Pyie Phyo

Waiting for your replay thank you.

[Leo Laohoo]

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@philfrancis wrote:
I do not have the install messages, but no errors were noticed at the time.

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This is a known bug (or feature).  The error messages are there but it is hard to determine if no one knows what to look for or what the error messages look like.  

Kindly refer to Cisco 3850: IOS-XE/Firmware Upgrade

And scroll down to the "Gotcha" section.