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3850 High Processor

david.bean
Level 1
Level 1

We have a stack of 3850 Switches which are suffering from high proccessor which causes netwrok outages until a reload.

Seems to be caused when a site vunerability scan is run every week - which is always followed by the processor increasing until getting to 100% eventually and a reboot resolves.

The highest process is around 4%

IOS has been upgraded which slowed the issue down but didnt resolve it.

show tech done prior to reload and some info below:

Any help would be appreciated - TAC also investigating but not very forthcoming

SWITCH#sho processes cpu sorted | exclude 0.0
CPU utilization for five seconds: 63%/53%; one minute: 65%; five minutes: 66%
 PID Runtime(ms)     Invoked      uSecs   5Sec   1Min   5Min TTY Process
 227    19189758    23145028        829  5.12%  4.65%  4.61%   0 Spanning Tree    
 530     6980444   100314727         69  1.12%  1.18%  1.12%   0 IP SLAs XOS Even
  73     2565105     6431825        398  0.79%  0.61%  0.69%   0 IOSD ipc task    
 203      780213     2256556        345  0.31%  0.37%  0.37%   0 IP Input         
 191     1189410      862820       1378  0.31%  0.30%  0.29%   0 CDP Protocol     
 117     1599486     6826746        234  0.31%  0.45%  0.47%   0 IOSXE-RP Punt Se
  35     2464635     3855755        639  0.31%  0.39%  0.39%   0 ARP Input        
 228     1247369     4356306        286  0.23%  0.28%  0.27%   0 UDLD             
 423       20051        6366       3149  0.15%  1.25%  2.73%   2 SSH Process      
 199      594753    13072577         45  0.15%  0.11%  0.10%   0 IPAM Manager    

SWITCH1#sho proc cpu hist
                                                                  
                                                                  
                                                                  
      666666666666665555566666666666666666666666666666666666666666
      111122222222229999911111111113333300000222222222222222000005
  100                                                           
   90                                                           
   80                                                           
   70                                                           
   60 **********************************************************
   50 **********************************************************
   40 **********************************************************
   30 **********************************************************
   20 **********************************************************
   10 **********************************************************
     0....5....1....1....2....2....3....3....4....4....5....5....6
               0    5    0    5    0    5    0    5    0    5    0
               CPU% per second (last 60 seconds)

                                                                  
                                                                  
                                                                  
      666666666666666666666666666666666666666666666666666666666666
      657666777595765776677765445546684565767566679646766638564455
  100                                                           
   90                                                           
   80                                                           
   70 ************************  ** *** ************* ***** ***  
   60 ##########################################################
   50 ##########################################################
   40 ##########################################################
   30 ##########################################################
   20 ##########################################################
   10 ##########################################################
     0....5....1....1....2....2....3....3....4....4....5....5....6
               0    5    0    5    0    5    0    5    0    5    0
               CPU% per minute (last 60 minutes)
              * = maximum CPU%   # = average CPU%

                                                                              
                                                                              
                                                                              
      666667776691121299999822221211121111111121312222211111121111112121222272
      998970007928909556447207519096819998879979096741089988827899881929007551
  100                 **  *                                                 
   90           *     *****                                                 
   80           *     ******                                                
   70 ***********     ******                                                
   60 ###########     ******                                                
   50 ###########     ******                                                
   40 ###########     ******                                                
   30 ###########    *****#* **               * * **                      **
   20 ###########*****######************************************************
   10 ######################################################################
     0....5....1....1....2....2....3....3....4....4....5....5....6....6....7..
               0    5    0    5    0    5    0    5    0    5    0    5    0  
                   CPU% per hour (last 72 hours)
                  * = maximum CPU%   # = average CPU%

Switch Ports Model              SW Version        SW Image              Mode   
------ ----- -----              ----------        ----------            ----   
     1 34    WS-C3850-24XS      16.3.3            CAT3K_CAA-UNIVERSALK9 INSTALL
*    2 56    WS-C3850-48T       16.3.3            CAT3K_CAA-UNIVERSALK9 INSTALL
     3 56    WS-C3850-48T       16.3.3            CAT3K_CAA-UNIVERSALK9 INSTALL
     4 56    WS-C3850-48T       16.3.3            CAT3K_CAA-UNIVERSALK9 INSTALL

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