cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Join Customer Connection to register!
204
Views
0
Helpful
0
Replies
sherazmalik
Beginner

6509 Crash on boot

Hi

We have  2 x 6500 / sup 720's . We restarted both recently but one of them keeps crashing and rebooting 

We've tried to remove linecards, just keep the RSP720 module. Disconnect electrically everything for a while. We have tried 2 different IOS versions.

But still the same it does a software crash

Looking into the crash info file i suspect its a hardware issue. 

 

Has any one else seen similar issues? I have attached the crash info.

 

*Jan 20 18:07:18.772: %OIR-SP-6-INSPS: Power supply inserted in slot 1
*Jan 20 18:07:18.776: %C6KPWR-SP-4-PSOK: power supply 1 turned on.
*Jan 20 18:07:18.828: %OIR-SP-6-INSPS: Power supply inserted in slot 2
*Jan 20 18:07:18.828: %C6KPWR-SP-4-PSOK: power supply 2 turned on.
*Jan 20 18:07:18.832: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies.
*Jan 20 18:07:18.936: %SYS-SP-5-RESTART: System restarted --
Cisco IOS Software, s72033_sp Software (s72033_sp-IPSERVICESK9_WAN-VM), Version 12.2(33)SXI1, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Sat 28-Mar-09 05:16 by prod_rel_team
*Jan 20 18:08:27.139 BST: %FABRIC-SP-5-CLEAR_BLOCK: Clear block option is off for the fabric in slot 5.
*Jan 20 18:08:27.139 BST: %FABRIC-SP-5-FABRIC_MODULE_ACTIVE: The Switch Fabric Module in slot 5 became active.
*Jan 20 18:08:29.888 BST: %EARL-SP-2-PATCH_INVOCATION_LIMIT: 10 Recovery patch invocations in the last 30 secs have been attempted. Max limit reached
Crashdump : 18:07:30.912  Tue Jan 20 2015 : ios-base : (PID=12311, TID=10) : -Traceback=(s72033-ipservicesk9_wan-3-dso-b.so+0x195BFC) ([34:0]+0x191930) ([34:0]+0x193D28) 
crashdump called (with pause = 0 sec)

%ALIGN-1-FATAL: Illegal access to a low address 18:08:30 BST Tue Jan 20 2015
 addr=0x0, pc=0x732ED634, ra=0x732ED560, sp=0x49FEBC8

0 REPLIES 0