04-08-2015 01:06 AM - edited 03-05-2019 01:11 AM
Hello Cisco Support Community !
I have a problem with my brand new ASR 1001-X.
After a few weeks of operation, we encounter some bugs on the router. This ASR Router is used as Hub in a DMVPN (EIGRP) network with 1000 spokes connected trough internet.
This message appears in the logs:
%PLATFORM-4-ELEMENT_WARNING: R0/0: smand: SIP/0: Committed Memory value 96% exceeds warning level 95%
Here is the output of "show plat software stat control-proc brief"
Load Average
Slot Status 1-Min 5-Min 15-Min
RP0 Healthy 0.00 0.02 0.00
Memory (kB)
Slot Status Total Used (Pct) Free (Pct) Committed (Pct)
RP0 Warning 8092776 6259664 (77%) 1833112 (23%) 7844764 (97%)
CPU Utilization
Slot CPU User System Nice Idle IRQ SIRQ IOwait
RP0 0 0.60 0.70 0.00 98.39 0.00 0.30 0.00
1 2.90 1.10 0.00 96.00 0.00 0.00 0.00
2 0.50 0.80 0.00 98.70 0.00 0.00 0.00
3 2.60 1.50 0.00 95.90 0.00 0.00 0.00
4 3.50 0.30 0.00 96.20 0.00 0.00 0.00
5 1.49 0.89 0.00 97.50 0.00 0.09 0.00
6 3.50 0.60 0.00 95.89 0.00 0.00 0.00
7 2.20 8.70 0.00 89.08 0.00 0.00 0.00
Can you please help me debugging this issue ? I don't really know where to start from...
Best regards,
04-08-2015 02:44 AM
Post the complete output to the following commands:
1. sh version; and
2. sh proc cpu sort | ex 0.00
04-08-2015 03:07 AM
Hi
Thanks for your feedaback. As requested:
sh version
Cisco IOS XE Software, Version 03.13.02.S - Extended Support Release
Cisco IOS Software, ASR1000 Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 15.4(3)S2, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Fri 30-Jan-15 14:23 by mcpre
Cisco IOS-XE software, Copyright (c) 2005-2015 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.
ROM: IOS-XE ROMMON
HUB01 uptime is 6 days, 18 hours, 47 minutes
Uptime for this control processor is 6 days, 18 hours, 48 minutes
System returned to ROM by reload at 11:07:52 GMT Tue Mar 17 2015
System restarted at 15:17:44 GMT Wed Apr 1 2015
System image file is "bootflash:/asr1001x-universalk9.03.13.02.S.154-3.S2-ext.SPA.bin"
Last reload reason: PowerOn
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
License Level: adventerprise
License Type: Permanent
Next reload license Level: adventerprise
cisco ASR1001-X (1NG) processor (revision 1NG) with 3751700K/6147K bytes of memory.
Processor board ID FXS1847Q1YH
6 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
8388608K bytes of physical memory.
6688767K bytes of eUSB flash at bootflash:.
Configuration register is 0x2102
AND
#sh proc cpu sort | ex 0.00
CPU utilization for five seconds: 4%/0%; one minute: 7%; five minutes: 6%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
599 11758978 149738310 78 0.39% 2.19% 1.96% 0 EIGRP-IPv4
506 1813607 8745228 207 0.23% 0.31% 0.30% 0 NHRP
600 1601943 110152944 14 0.15% 0.25% 0.23% 0 EIGRP-IPv4 Hello
210 1175464 72688479 16 0.15% 0.17% 0.16% 0 Ethernet Msec Ti
123 2252581 131332776 17 0.07% 0.36% 0.34% 0 IOSXE-RP Punt Se
242 244993 18241808 13 0.07% 0.04% 0.02% 0 IPAM Manager
185 227435 18241265 12 0.07% 0.03% 0.02% 0 IP ARP Retry Age
143 792794 2574733 307 0.07% 0.12% 0.09% 0 IPSec background
76 323236 5217860 61 0.07% 0.06% 0.06% 0 IOSD ipc task
450 329445 1011414 325 0.07% 0.06% 0.06% 0 IPSEC key engine
Best regards,
04-08-2015 06:50 AM
I also see a lot of this message in my logs:
%PLATFORM-4-ELEMENT_WARNING: SIP0: smand: RP/0: Committed Memory value 97% exceeds warning level 95%
04-09-2015 01:00 AM
Memory continue to increase...
show plat software stat control-proc brief
Load Average
Slot Status 1-Min 5-Min 15-Min
RP0 Healthy 0.00 0.02 0.00
Memory (kB)
Slot Status Total Used (Pct) Free (Pct) Committed (Pct)
RP0 Critical 8092776 6687924 (83%) 1404852 (17%) 8252448 (102%)
04-13-2015 02:54 AM
keep increasing...
Does someone have an idea before it crashes :)
#show plat software stat control-proc brief
...
Memory (kB)
Slot Status Total Used (Pct) Free (Pct) Committed (Pct)
RP0 Critical 8092776 8047972 (99%) 44804 ( 1%) 10031376 (124%)
06-19-2017 08:29 AM
Hello,
just wondering how you solved this ?
06-19-2017 03:11 PM
Hey Vladan,
Kindly create a new thread because this one is >2 years old.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide